Brother 580MC, 660MC Brother Numbers

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Brother Numbers

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get

instant answers to common technical questions and product information for all Brother

products. This system is available 24 hours a day, 7 days a week. You can use the

system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your FAX/MFC using this manual, call our fax-back

system, and follow the voice prompts to receive faxed instructions about using the

system, and an index of fax-back subjects.

The Brother fax-back system number (USA only) has been preprogrammed on One

Touch key

1

.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From

product specification sheets to Frequently Asked Questions (FAQs), it is all there.

Visit us at:

http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

For Customer Service

USA:

1-800-521-2846

From within Canada:

1-800-681-9838

USA:

1-888-298-3616

From within Canada:

1-514-685-2040

USA:

1-800-284-4329 (voice)

1-908-575-8790 (fax)

From within Canada:

1-800-853-6660 (voice)

1-514-685-4898 (fax)

From within Montreal:

1-514-685-6464 (voice)

BROTHER NUMBERS

Contents

Main If You Need to Call Customer Service Year 2000 Compliant Brother Numbers Brother fax-back system For Customer Service Brother Bulletin Board Frequently Asked Questions (FAQs) Ordering Accessories and Supplies Notice Disclaimer of Warranties (For USA and Canada) Trademarks Compilation and Publication Notice Page BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE (For FAX 580MC Only) Important: final expression and the exclusive and only statement Page BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 660MC Only) Important: final expression and the exclusive and only statement BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Table of Contents Page Page Page Page Page Page Introduction Using This Manual Finding Information About FAX/MFC Fax Tones and Handshake ECM (Error Correction Mode) 1 - 3 INTRODUCTION FAX 580MC and MFC 660MC Control Panel Overview 18 17 16 15 13 8 9 Location and Connections Caution Choosing a Location Packing List Assembly Attach the paper wire extension Attach the paper tray Attach the output paper support Loading the Paper Acceptable Paper Connections Connecting the Machine WARNING Special Line Considerations Roll Over Phone Lines Two-Line Phone System Converting Telephone Wall Outlets Installing Brother Machine, External Two-Line TAD, and Two-Line Telephone Multi-Line Connections (PBX) If you are installing the FAX/MFC to work with a PBX: Custom Features on Your Phone Line Connecting an External Telephone Answering Device (TAD) Sequence Page On-Screen Programming User-Friendly Programming Function Mode Alternating Displays FAX: NO. & START COPY: PRESS COPY Function Selection Table Page Page Page Initial Setup Getting Started Setting Tone/Pulse Dialing Mode (For Canada Only) DIALING:TONE? DIALING:PULSE? Details for Entering Text Inserting spaces NOTICE AREA CODE:000 AREA CODE:908 Setting Beeper Volume Choosing the Handset Volume WARNING Setting Volume Amplify SELECT <- -> & SET Setting the Speaker Volume Setting the Ring Volume Memory Storage VOL AMPLIFY:OFF? SELECT <- -> & SET Setup Receive Basic Receiving Operations Select Answer Mode Page Page Easy Receive Printing a Reduced Incoming original Recommended Reductions CHANGE REDUCTION Setting Paper Size 5.REDUCTION Advanced Receiving Operations Operation from External or Extension Telephone For FAX/TEL Mode Only Changing Remote Codes REMOTE ACT.:ON? FAX RECEIVE:*51 TEL ANSWER:#51 Polling Setting Multi-function Link Mode (For MFC 660MC Only) 8.MF LINK Setup Send Automatic Document Feeder (ADF) Page Basic Sending Operations Advanced Sending Operations Page Page Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Storing Speed Dial Numbers SPEED-DIAL? # #05: Changing One Touch and Speed Dial Numbers Setting Up Groups for Broadcasting SELECT ONE-TOUCH SETUP GROUP:GO G01:*O3#O9_ Dialing Options Speed Dialing Dialing Access Codes and Credit Card Numbers Page Page Telephone Services Custom Features Distinctive Ring Registering the Distinctive Ring Pattern Caller ID Caller ID Log Printing the Caller ID Log Viewing the Caller ID Log Returning a Call from the Log Registering a Caller ID Number Clearing a Caller ID Stored in Memory Call Waiting Caller ID CallManage (For USA Only) Registration with CallManage Sending a Fax Using CallManage Placing a Telephone Call Using CallManage Customer Support Message Center Message Center Mode Flexible Memory Settings (Message Storage) Page Page Page Page Setting Toll Saver ICM Recording Monitor Recording a Conversation Fax Forwarding/Paging Page Remote Retrieval Remote Commands Retrieving Memory Status List Page Making Copies Copy Functions Making a Single Copy Copy Options: Single or Multiple Copies, Reduce/Enlarge, Sort/Stack NO.OF COPIES:01 THEN COPY OR SET NO.OF COPIES:09 STACK P.01 FNE MULTI COPY:STACK THEN COPY OR SET Page Printing Reports FAX/MFC Settings and Activity To Print a Report 1.XMIT REPORT 2.ACT.REPORT 3.AUTO DIAL 4.TEL.INDEX 5.USER SETTINGS 6.MEMORY STATUS Page Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. International Energy Star Compliance Statement Industry Canada Compliance Statement (For Canada Only) Federal Communications Commission Compliance Notice Page Page Troubleshooting and Routine Maintenance Troubleshooting Error Messages CHANGE CARTRIDGE PRESS START KEY CHECK PAPER CHECK PAPER Page Page If You Are Having Difficulty with Your FAX/MFC Printing or Receiving Faxes Phone Line or Connections NO RESPONSE/BUSY NOT REGISTERED PRINTER FAULT TOP COVER OPEN Sending Faxes Handling Incoming Calls Routine Maintenance Page Setting Up the MFC 660MC and Computer to Work Together Before You Install Multi-Function Link Package Contents PC Configuration Requirements Connecting the MFC 660MC to Your PC Choosing the Software to Install Installing the Multi-Function Link Software Overview of Basic Steps Installing the Brother Software Page Viewing On-Line Documentation Using the Multi-Function Link Software (For MFC 660MC Only) Introduction Running the Brother Software Multi-Function Link Sending a Fax from Your PC Sending a Quick Fax Page Page Receiving Faxes into the PC Before You Begin Checklist for the MFC: Page Scanning a Document Scanning Options Resolution Contrast Image Type Scanning into the PaperPort Viewer Multi-Function Link (option) (For FAX 580MC Only) Specifications Index A B C D G H I M O Page Page R REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Access Card Change Paging/Fax Forwarding Setting Check Receiving Status Change Answer Mode Using Remote Access Code Exit Remote Retrieval R - 2 Visit us on the World Wide Web http://www.brother.com