APPENDIX ———————————————————————————————————————————————————

Troubleshooting

If the machine stops working properly, check the following possible problems.

If the problem is still there, contact your retailer or the nearest authorized service center.

Symptom

Possible cause

How to put it right

Reference

 

The machine is not plugged in.

Plug the machine in.

page 7

 

 

 

 

The sewing

The main power switch is turned off.

Turn on the main power switch.

page 8

 

 

 

The bobbin-winder shaft is pushed

Move the bobbin-winder shaft to the

 

machine does

page 17

not work.

to the right.

left.

 

 

You have not used the foot control-

Use the foot controller properly.

page 8

 

ler properly.

 

 

 

 

 

 

 

 

The needle is not fitted properly.

Fit the needle properly.

page 8

 

 

 

 

 

The needle clamp screw is loose.

Use the screwdriver to firmly tighten

page 9

 

the screw.

 

 

 

 

 

 

 

 

The needle is bent or blunt.

Replace the needle.

page 8

 

 

 

 

 

You have not used the right combi-

Choose a thread and needle that are

page 26

 

nation of fabric, thread and needle.

appropriate for the type of fabric.

 

 

 

 

 

 

 

The presser foot you are using is not

Attach the presser foot that is correct

 

appropriate for the type of stitch that

for the type of stitch that you want to

 

you want to sew.

sew.

 

 

 

 

 

 

The upper thread tension is too tight.

Loosen the upper thread tension.

page 25

 

 

 

 

The needle

You are pulling the fabric too much.

Lightly guide the fabric.

 

 

 

breaks.

You have not fitted the spool properly.

Fit the spool properly.

page 21, 25

 

 

 

 

 

The area around the hole in the nee-

Replace the needle plate.

 

Contact your retailer or the nearest

 

dle plate is scratched.

authorized service center.

 

 

 

 

 

 

 

 

 

The area around the hole in the

Replace the presser foot.

 

Contact your retailer or the nearest

 

presser foot is scratched.

 

authorized service center.

 

 

 

 

 

 

 

 

 

 

Replace the bobbin case.

 

The bobbin case is scratched.

Contact your retailer or the nearest

 

 

authorized service center.

 

 

 

 

 

 

You have not used a bobbin that has

Incorrect bobbins will not work

 

 

properly. Only use a bobbin that has

page 16

 

been designed for this machine.

 

been designed for this machine.

 

 

 

 

 

 

 

 

 

You have not threaded the upper

 

 

 

thread properly. (For example, you

 

 

 

have not fitted the spool properly, or

Correct the upper threading.

page 21

 

the thread has come out of the guide

 

 

 

above the needle.)

 

 

 

 

 

 

 

There are knots or tangles in the

Remove any knots or tangles.

 

thread.

 

 

 

 

 

 

 

The upper

The needle is not appropriate for the

Choose a needle that is appropriate

page 26

thread you are using.

for the type of stitch.

thread breaks.

 

 

 

The upper-thread tension is too tight.

Loosen the upper thread tension.

page 25

 

 

 

 

 

 

 

Remove the tangled thread. If the

 

 

The thread is tangled.

thread is tangled in the bobbin case,

page 44

 

 

clean the bobbin case.

 

 

 

 

 

 

The needle is bent or blunt.

Replace the needle.

page 8

 

 

 

 

 

You have not inserted the needle

Insert the needle properly.

page 8

 

properly.

 

 

 

 

 

 

 

46

Page 48
Image 48
Brother 885-S25/S27 operation manual Troubleshooting, Symptom Possible cause How to put it right Reference