Improving the print quality

Examples of poor print

Recommendation

quality

 

 

 

„Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See

ABCDEFGH

Acceptable paper and other print media on page 14.)

abcdefghijk

„ Make sure that you choose the appropriate media type in the printer

A B C D

driver or in the machine’s Paper Type menu setting. (See Acceptable

a b c d e

paper and other print media on page 14 and Basic tab in the Software

0 1 2 3 4

User’s Guide on the CD-ROM.)

 

„The problem may disappear by itself. Print multiple pages to clear this

White lines across the page problem, especially if the machine has not been used for a long time.

„The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 98.)

„Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the laser scanner window on page 88.)

 

ABCDEFGH

„

Make sure that a torn sheet of paper is not inside the machine

 

abcdefghijk

 

 

covering the scanner window.

 

A B C D

 

 

„

The toner cartridge may be damaged. Put in a new toner cartridge.

 

a b c d e

 

 

(See Replacing a toner cartridge on page 95.)

0 1 2 3 4

 

 

 

„

The drum unit may be damaged. Put in a new drum unit. (See

 

 

 

White lines down the page

 

Replacing the drum unit on page 98.)

 

 

 

 

 

 

 

 

 

„ Make sure that you use paper that meets our specifications. (See

 

 

 

 

Acceptable paper and other print media on page 14.)

 

 

 

„ Choose Thick paper mode in the printer driver, choose Thick in the

 

 

 

 

machine’s Paper Type menu setting or use thinner paper than you

 

 

 

 

are currently using. (See Paper Type on page 22 and Basic tab in the

 

 

 

 

Software User’s Guide on the CD-ROM.)

 

 

 

„ Check the machine’s environment. Conditions such as high humidity

 

 

 

 

can cause hollow print. (See Choosing a location on page 52.)

Hollow print

„ The drum unit may be damaged. Put in a new drum unit. (See

 

 

 

 

Replacing the drum unit on page 98.)

 

 

 

 

 

 

 

„ Make sure that you use paper that meets our specifications. (See

 

 

 

 

Acceptable paper and other print media on page 14.)

 

ABCDEFGH

„

Check the machine’s environment. Conditions such as high

 

abcdefghijk

 

 

temperatures and high humidity can increase the amount of

 

A B C D

 

 

 

background shading. (See Choosing a location on page 52.)

 

a b c d e

„ The toner cartridge may be damaged. Put in a new toner cartridge.

0 1 2 3 4

 

 

(See Replacing a toner cartridge on page 95.)

Grey background

„ The drum unit may be damaged. Put in a new drum unit. (See

 

Replacing the drum unit on page 98.)

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