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| Troubleshooting and routine maintenance |
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Error Message | Cause | Action |
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Replace Parts | The drum unit is the end of its life. | Replace the drum unit. |
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Drum |
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| The drum unit counter was not | 1 Open the front cover, and then press |
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| reset when a new drum was | Clear/Back. |
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| installed. | 2 Press 1 to reset. |
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Replace Parts | It is time to replace the fuser unit. | Call your Brother dealer to replace the fuser |
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Fuser Unit |
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Replace Parts | It is time to replace the laser unit. | Call your Brother dealer to replace the laser |
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Laser Unit |
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Replace Parts | It is time to replace the paper | Call your Brother dealer to replace the |
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PF kit MP | feeding kit for the MP tray. | PF Kit MP. |
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Replace Parts | It is time to replace the paper | Call your Brother dealer to replace the |
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PF kit 1 | feeding kit for Tray 1. | PF Kit 1. |
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Replace Parts | It is time to replace the paper | Call your Brother dealer to replace the |
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PF kit 2 | feeding kit for Tray 2. | PF Kit 2. |
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Rename the File | There is already a file on the USB | Change the file name of the file on the USB |
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| Flash memory drive with the | Flash memory drive or the file you are trying |
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| same name as the file you are | to save. |
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| trying to save. |
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Replace Toner | The toner cartridge is at the end | Replace the toner cartridge with a new one. |
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| of its life and printing is not |
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Scanner Locked | The scanner lock is locked. | Open the document cover, and then release | |||
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| Press Stop/Exit. |
Scan Unable XX | The machine has a mechanical | Disconnect the machine from the power for |
| problem. | several minutes, then reconnect it. |
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| Document is too long for duplex | Press Stop/Exit. Use the appropriate size of |
| scanning. | paper for duplex scanning. (See Scan |
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