TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 17
8
Press 2 (No) for black or three
colours with a problem.
The LCD shows:
Press 1 (Yes).
The machine will start cleaning the print head.
9
After cleaning is finished, pres s Colour Start. The machine will
start printing the Print Quality Check Sheet again and then
return to step 5.
10
Press Stop/Exit.
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth clea ning and test print, repla ce the ink cartridge
for the clogged colour. (Perhaps the ink cartridge was in your
machine over six months or th e expiration date written on the
cartridge package has passed. Or, the ink may not have been stored
properly before use.)
After replacing the ink cart ridge, check it by printing anothe r Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
If ink is still missing, call your Brother dealer.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
When a print head nozzle is
clogged the printed sampl e
looks like this.
After the print head nozzle is
cleaned, the horizontal lin es
are gone.
Start Cleaning?
1.Yes 2.No