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Brother FAX-4100 HOT, Press, Paper Jam, Document Jam, Lift the control panel, Close the control panel, Carefully pull the document toward the front of the machine

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Paper Jam

Before you can clear a paper jam error, you must find out where the paper is stuck. See the following three types of paper jams.

Close the control panel.

Document Jam

The originals did not feed properly, or were too long.

1 Lift the control panel.

2 Carefully pull the document toward the front of the machine.

4Press Stop/Exit.

WARNING

Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages.

After you use the machine, some internal parts are extremely HOT! When you open the front or the rear cover, never touch the shaded parts shown in the following diagram.

HOT!

Front view

Rear view

13 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Contents

Page If You Need to Call Customer Service Brother Numbers Ordering Accessories and Supplies Notice – Disclaimer of Warranties (For USA and Canada) Compilation and Publication Notice Disclaimer–UserInstallation of Memory Board(s) BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) Page BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Quick Reference Guide Storing Numbers Storing One Touch Dial Numbers 1Press Menu, 2, 3 2Press the One Touch key where you want to store the number For FAX-5750eOnly How to Access the Complete Owner's Manual How to Access Brother Support (For Windows® Only) Table of Contents Page Setup Send Auto Dial Numbers and Dialing Options Telephone Services Page Optional Accessories Troubleshooting and Routine Maintenance Important Information G-1 Specifications S-1 Page 1 1Introduction Using This Manual Test Sheet Procedure and Product Registration (For USA Only) Control Panel Overview 8Dial Pad PULSE TONE 9Volume High/Low Keys 0Stop/Exit About Fax Machines Fax Tones and Handshake RECEIVING ECM (Error Correction Mode) 2 2Assembly and Connections Packing List Choosing a Location Assembly Attaching the Trays Connecting Paper Cassette #2 (Option for FAX-4100and FAX-4750e) Manual Feed Slot one at a time 2Adjust the paper guides to the width of the paper Paper Manual Feed Slot Envelopes Loading Paper in Paper Cassette 2Slide the paper width and length adjusters for the paper size you want 4Slide the paper cassette into the machine until it locks into place Connections Connecting an External Telephone EXT. TEL IN USE Connecting an External TAD (Telephone Answering Device) Sequence Do not connect a TAD elsewhere on the same phone line Recording Outgoing Message (OGM) on External TAD After the beep, leave a message or send a fax by pressing 5 1 and Start Special Line Considerations Roll Over Phone Lines Two-LinePhone System Converting Telephone Wall Outlets Installing Machine, External Two-LineTAD, and Two-LineTelephone external 1Place the two-lineTAD and the two-linetelephone next to your machine EXT Multi-LineConnections (PBX) If you are installing the machine to work with a PBX: MANUAL Custom Features on Your Phone Line 3 3On-ScreenProgramming User-FriendlyProgramming 1.GENERAL 2.FAX 3.COPY 1.GENERAL SETUP 4.PRINTER 5.LAN Menu Selection Table Note The factory setting (option) is shown in bold Page Page Page Page Page 4 4Initial Setup Getting Started Setting Cassette Usage CASSETTE#1 ONLY CASSETTE#2 ONLY CASSETTE USAGE FOR FAX 3.STATION ID FAX: Entering Text Inserting Spaces Making Corrections Clear Repeating Letters 1.RING 3.SPEAKER 4.HANDSET Setting Volume Amplify (For the Hearing-Impaired) VOL AMPLIFY:OFF? and then press VOL AMPLIFY:ON PERMANENT TEMPORARY 9.TONE/PULSE 8.SLEEP MODE 7.TONER SAVE Setting Tone/Pulse Dialing Mode Your fax machine comes set to accommodate tone 5 5Setup Receive Basic Receiving Operations RING TIME:20 SEC SELECT & SET Setting Ring Delay 1 Press Menu, 2, 1 Easy Receive RECEIVING SEMI Fax Start Setting the Print Density Advanced Receiving Operations Turning Memory Security ON To print the faxes in memory, turn Memory Security OFF Setting Up the Password 4-digit number for the password, and then press Turning Memory Security OFF 1Press Menu, and then enter the registered 4-digitpassword WRONG PASSWORD Polling Some fax machines do not respond to the polling function Setting Up Sequential Polling Receive 2Press or to select Polling ON (or OFF), and then press Set 4Press Fax Start The LCD shows DIALING Your machine will poll each number or group member in turn for a document 6 6Setup Send Before You Begin Manual and Automatic Fax Redial If you’re sending a fax manually and the line is busy, after you disconnect the call press to retry the number If you’re sending a fax automatically Real REAL TIME TX Press Menu, 2, 2 6.REAL TIME TX 3To change the default setting, and then Checking the Jobs Status NO JOB WAITING 1Press Menu, 2 2If you have multiple jobs waiting, use or to scroll through the list Canceling a Job While Scanning the Original Basic Sending Operations Composing Electronic Cover Page You can select a comment to include on your cover page 1.COMMENT OFF 2.PLEASE CALL 3.URGENT Composing Your Own Comments You can set up two custom comments 9.COVERPAGE MSG Use or to choose position 5 or for your customized comment and then Always Send Cover Page COVERPAGE: ON Using a Printed Cover Page PRINT SAMPLE Advanced Sending Operations Delayed Fax Delayed Batch Transmission Setting Up Polling Transmit POLLED TX:ON 6Press Fax Start 7 7Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing Storing Speed Dial Numbers Changing One Touch and Speed Dial Numbers Setting Up Groups for Broadcasting First Then 3Use the dial pad to enter the Group number and then press Set (For example, press 1 for Group 1.) Dialing Options NOT REGISTERED Shift One Touch Dialing Speed Dialing Broadcasting To stop the broadcasting in progress, press Example: Group number 3Press Broadcast. You will be prompted to press the next number 4Enter the next number. Example: Speed Dial number Lift the handset . Digits dialed after will send tone signals Redial and the line is busy, press 8 8Telephone Services Custom Features Do You Have Voice Mail However, this Before You Choose the Ring Pattern to Register Ring Rings Very Important MANUAL Registering the Distinctive Ring Pattern 1Set the machine to MANUAL mode 2Press Menu, 2, 0 Viewing Caller ID List 1 Press Menu, 2, 0 2.CALLER ID 2Press or to select DISPLAY # and then press Set If the name was not received, it will not be displayed 9 9Remote Fax Options Fax Forwarding/Paging Programming Your Pager Number 2Press or until the LCD shows PAGING and then press Set Enter your pager phone number (up to 20 digits) followed by For example, 1 8 0 0 5 5 5 1 2 3 4 # # PAGING Setting Fax Storage Changing Remote Retrieval Access Code Remote Retrieval Remote Commands Remote Commands Operation Details Changing Fax Forwarding Number Retrieving Fax Messages 10 10Printing Reports Machine Settings and Activity .HELP LIST .AUTO DIAL ACTIVITY 11 11Making Copies Using Your Machine as a Copier Temporary Copy Settings Using the Enlarge/Reduce Key ZOOM 50% 78% LGL>LTR 94% A4>LTR Number of Copies Copy Contrast Using the Options Key Press Menu Selections 2IN1 SELECT <- ->& SET Paper Type Changing Default Copy Settings 3.PAPER TYPE 12 12Optional Accessories Page Page Network (LAN) Board (Option for FAX-4750e) 13 13Troubleshooting and Routine Maintenance Troubleshooting Page Page Paper Jam Close the control panel Document Jam Lift the control panel Carefully pull the document toward the front of the machine Paper is Jammed in the Fuser Unit Paper is Jammed near the Drum Unit Paper is Jammed in the Paper Cassette If You Are Having Difficulty with Your Machine DIFFICULTY SUGGESTIONS Printing and Receiving Faxes DIFFICULTYSUGGESTIONS Phone Line or Connections TONE/PULSE Sending Faxes S. FINE Handling Incoming Calls Double-ringin FAX/TEL mode phone and then press your machine’s Telephone Answer Code (default setting is #51) General Printing Difficulties Software Difficulties AutoLoad PopUp Windows® Setup Printing Difficulties OUT OF Paper Handling Difficulties The Brother machine Check to see if the CHECK PAPER or PAPER does not load paper. The JAM Copy Quality Difficulties Print Quality Difficulties CHANGE DRUM SOON White Stripes or Print Quality Difficulties (CONTINUED) Scattering Toner White page Example of Regular Marks Blurred Page Ghost Images Packing and Shipping the Machine separately 8Pack additional parts (cord, paper cassette, printed materials) in the carton 9Close the carton and tape it shut Routine Maintenance Cleaning the Drum Unit Reinstall the drum unit into the machine 4Close the front cover 5Plug in the power cord first, and then plug in the telephone cord Replacing the Toner Cartridge TONER LOW HOT 1Open the front cover and pull out the drum unit 4Gently rock the toner cartridge 5 Remove the protective cover 6Install the new toner cartridge into the drum unit until it clicks into place HOT Follow these steps to replace the drum unit: REPLACE DRUM? 1.YES 2.NO 14 14Important Information Standard Telephone and FCC Notices Laser Safety FDA Regulations Manufactured BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY 21 CFR Subchapter J Internal laser radiation Max. Radiation Power 5 mW Wave Length 760 - 810 nm Important Safety Instructions This product is equipped with a AWhen the power cord is damaged or frayed BIf liquid has been spilled into the product CIf the product has been exposed to rain or water EIf the product has been dropped or the cabinet has been damaged Trademarks Glossary Page Page Page S SSpecifications Product Description General Copy Fax Scanner (Not available for FAX-4100.Option for FAX-4750e.Standard for 5750e.) Consumable Items Electrical and Environment Printer TrueType Fonts on CD-ROM Computer Requirements Parallel Interface Specifications USB (Universal Serial Bus) Interface Specifications Resident Fonts (For FAX-5750eOnly) Symbol Sets/Character Sets *HP mode Symbol Sets/Character Sets Page Index Page Page Page Remote Retrieval Access Card REMOTE RETRIEVAL ACCESS CARD Page EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: This precaution may be particularly important in rural areas Caution: Visit us on the World Wide Web http://www.brother.com