Brother FAX-775Si KEY, FOR, STOP, FAIL, WAIT, OPEN, CALL, CHECK, RESET, CHECK, CHECK, PRESS, CHECK, PAPER, PAPER, WHILE, COVER, COVER, ERROR, RELOAD, REPLACE, COOLING, MACHINE

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages.

You can correct most problems by yourself.

If you need additional help, call the Brother fax-back system.

ERROR MESSAGE						CAUSE/ACTION
						The machine is out of ribbon or the print cartridge is
CHECK		CARTRIDGE
						not properly installed. Install the print cartridge again.
RESET		OR	REPLACE			(See “Replacing the Print Cartridge”, page 12-5.)
						The documents were not inserted or fed properly, or
CHECK		DOCUMENT
						were too long. (See “Clearing Jams”, page 12-3.)
REMOVE		DOCUMENT
CHECK		DOCUMENT
PRESS		STOP		KEY
						The fax machine is out of paper or paper is not
CHECK		PAPER
						properly loaded in the paper tray. Refill the paper or
RELOAD		PAPER				remove the paper and load it again. If this error
						appears while receiving a fax, load paper to restart
						printing. If you were coping or printing reports, load
						paper and try again.
						A poor quality phone line resulted in a
COMM.ERROR
						communications error. Try the call again.
						You have requested a polling call from another party,
CONNECTION				FAIL
						but the other fax machine is not in Poll Waiting mode.
						Verify the other parties polling setup.
						The print head has overheated. Wait 30 minutes for it
COOLING			DOWN
						to cool.
WAIT	FOR		A	WHILE
						The cover is not completely closed. Close the cover.
COVER		OPEN
PLS CLOSE				COVER
						The other party has disconnected during a call or fax.
DISCONNECTED
						Try calling the other party.
						The fax machine has a mechanical problem. Contact
MACHINE			ERROR		XX
						Brother Customer Service for assistance. (See
CALL	BROTHER				CS	“Brother Numbers”, page i.)
						The number you called does not answer or is busy.
NO RESPONSE/BUSY
						You may also have reached a number not connected to
						a fax. Check the number and call again.

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