Troubleshooting
Examples of poor print | Recommendation |
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quality |
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| Make sure that you use paper that meets our specifications. A rough surfaced |
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| paper or thick print media can cause problems. |
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| ABCDEFGH | Make sure that you choose the correct media type in the printer driver. |
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| abcdefghijk |
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| A B C D | Make sure that a torn piece of paper is not stuck inside the machine blocking the |
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| a b c d e | scanner. |
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0 1 2 3 4 |
| The problem may disappear by itself. Print multiple pages to clear this problem, |
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| especially if the machine has not been used for a long time. |
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White lines across the page | The drum unit may be damaged. Put in a new drum unit. See Replacing the drum |
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| Clean the primary corona wire in the drum unit. See Cleaning the corona wire | |
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| ABCDEFGH | The drum unit may be damaged. Put in a new drum unit. See Replacing the drum |
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Lines across the page
Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
If the problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit on page 79.)
White lines, bands or ribbing across the page
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