Control Panel

Service call indications

If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by lighting up all the LEDs as shown below.

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If you see the service call indication shown above, turn off the power switch, and then turn it back on and try to print again.

If the error is not cleared after turning the power switch off and then back on, press Go, the LEDs will light up as shown in the table below to identify the error.

LED error indication

LEDs

Main PCB

Fuser unit

Laser unit

Main motor

High voltage

FAN Failure Zero Cross

 

failure

failure 1

failure

failure

failure

Error

Toner

 

 

 

 

 

 

Drum

 

 

 

 

 

 

Error

 

 

 

 

 

 

Ready

 

 

 

 

 

 

1If this error occurs, turn off the machine's power switch, wait a few seconds, and then turn it on again. Leave the machine for approx.15 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service.

For example, the LED indication below shows a fuser unit failure.

Make a note of the indication, referring to the table on page 58, and report the error status to your dealer or Brother Customer Service.

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