
Troubleshooting
Examples of poor print | Recommendation | ||
quality |
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| If the problem is not solved after printing a few pages, the drum unit may have |
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| foreign material, such as glue from a label, stuck on the drum. Clean the drum |
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| unit. (See Cleaning the drum unit on page 87) |
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94 mm
(3.71 in.) The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 79.
94mm
(3.71 in.)
White Spots on black text |
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and graphics at 94 mm | 5 |
(3.71 in.) intervals |
94 mm
(3.71 in.)
94 mm
(3.71 in.)
Black Spots at 94 mm |
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(3.71 in.) intervals |
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| The drum unit may be damaged. Put in a new drum unit. See Replacing the drum | |
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ABCDEFGH |
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| The toner cartridge may be damaged. Put in a new toner cartridge. See | ||||
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abcdefghijk | ||||||||
A B C D |
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| Make sure that you use paper that meets our specifications. See Acceptable | |||||||
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a b c d e | ||||||||
0 1 2 3 4 |
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| If you use label sheets for laser printers, the glue from the sheets may sometimes | |||||
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Black toner marks across the | stick to the OPC drum surface. Clean the drum unit. See Cleaning the drum unit | |||||||
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| Do not use paper that has clips or staples because they will scratch the surface | |
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| of the drum. | |
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| If the unpacked drum unit is in direct sunlight or room light, the unit may be | |
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| Clean the primary corona wire inside the drum unit by sliding the green tab. See | |
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| ABCDEFGH | Make sure the green tab of the primary corona wire is at the home position (a). | |||||
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| A B C D | The drum unit may be damaged. Put in a new drum unit. See Replacing the drum | |||||
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| The toner cartridge may be damaged. Put in a new toner cartridge. See | ||||||
0 1 2 3 4 |
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Black lines down the page | The fuser unit may be contaminated. Call your dealer or Brother Customer | |||||||
Printed pages have toner stains | Service. | |||||||
down the page. |
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| 115 |