![](/images/backgrounds/163423/163423-150121x1.png)
Troubleshooting
Examples of poor print | Recommendation | ||
quality |
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| Make sure that the two green envelope levers inside the back cover are pulled |
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| down when you print the envelope. |
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Envelope creases
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Note
When you have finished printing, open the back cover and reset the two green levers back to their original position.
Open the back cover and make sure that the two green envelope levers on the
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | left and right hand sides are in the up position. |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
Poor fixing
Choose Improve Toner Fixing mode in the printer driver. See Improve Print Output in Other Print Options... on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh).
If this selection does not provide enough improvement, select Thicker Paper in Media Type settings.
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