USER’S GUIDE

Setting Up the Printer

Question

I cannot print from my application software.

I cannot print the entire page.

Computer indicates a device time-out.

Computer indicates Paper Empty.

Computer indicates Off Line

Computer indicates Power Off

Computer indicates an error message other than above.

If you install the printer driver for your HL-3400CN from the Plug & Play installation, the installation may sometimes fail with the following error dialog.

Recommendation

∙Make sure the supplied Windows printer driver is installed correctly and selected in your application software.

∙Check to see if the size of paper in the feeder is the same as the one that you have selected in your application or the printer driver.

∙Check to see if the interface cable is connected to the printer and computer securely.

∙If the Alarm LED is blinking, clear it referring to the ‘Alarm Indications at a Glance’ section in this chapter and try to print again.

∙If the Alarm LED is off, wait a short while and then click on the Retry button on the PC screen dialog box.

Check to see if the printer is On-line

Paper is empty. Load paper in the Feeder and push the On Line button to recover from the error status..

Press the On Line button to make the printer ready.

Check if the printer is securely plugged into the AC outlet and the Power button is on.

Check the following;

∙The computer can work in bi-directional mode.

∙The printer port is correct.

∙Selection of the printer is correct.

∙Recommended interface cable is being used.(IEEE 1284 compliant)

Or select the ‘Control’ tab in the driver and set the ‘Status Monitor’ to off.

Please reinstall the printer driver by clicking the ‘Add Printer’ icon on the Settings-Printer dialog.

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