Troubleshooting
Printing difficulties (continued)
Difficulties | Suggestions |
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The machine prints the first | Check the settings in your application to make sure that it is set up to work with your |
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couple of pages correctly, then | machine. |
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some pages have text |
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| Your computer is not recognizing the machine’s input buffer’s full signal. Make sure |
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missing. |
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that you connected the interface cable correctly. |
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| (uu Quick Setup Guide) |
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Cannot perform ‘Page Layout’ | Check that the paper size setting in the application and in the printer driver are the |
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printing. | same. |
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Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data |
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| processing, sending and printing time. |
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| Check that the back cover is firmly closed and the duplex tray is firmly installed. |
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| If the machine is in Quiet mode, print speed is slower. Check the Quiet mode setting. |
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| (See Turning Quiet mode on/off uu page 87.) | 6 | |
The machine does not print | Reduce the print quality. |
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from Adobe® Illustrator®. | ® |
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| (See Print Settings uu page 59 (for Macintosh)) |
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Poor print quality |
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Paper handling difficulties |
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Difficulties | Suggestions |
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The machine does not feed | If there is no paper, load a new stack of paper into the paper tray. |
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paper. |
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| If there is paper in the paper tray, make sure it is straight. If the paper is curled, you |
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| should straighten it. Sometimes it is helpful to remove the paper, turn the stack over |
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| and put it back into the paper tray. |
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| Reduce the amount of paper in the paper tray, and then try again. |
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| Make sure that manual feed mode is not chosen in the printer driver. |
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| Clean the paper |
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The machine does not feed | Make sure that MP Tray is chosen in the printer driver. |
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paper from the MP tray. |
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| Fan the paper well and put it back in the tray firmly. |
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How do I print on envelopes? | You can load envelopes in the MP tray. Your application must be set up to print the |
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| envelope size you are using. This is usually done in the Page Setup or Document |
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| Setup menu of your application. |
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| (See your application’s manual for more information.) |
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