General Information

Service call indications

If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by lighting up all the LEDs as shown below.

3

If you see the service call indication shown above, turn off the power switch, and then turn it back on and try to print again.

If the error is not cleared after turning the power switch off and then back on, press Go and Cancel together, the LEDs will light up as shown in the following table to identify the error.

LED error indication

LEDs

Main PCB

Fuser unit

Laser unit

Main motor

High

FAN failure Zero Cross

 

failure

failure 1

failure

failure

voltage

error

 

 

 

 

 

failure

 

Back Cover

 

 

 

 

 

 

Toner

Drum

Paper

Error

Ready

1If this error occurs, turn off the machine's power switch, wait a few seconds, and then turn it on again. Leave the machine for approx. 15 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service.

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