Troubleshooting
Other difficulties
Difficulties | Suggestions |
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The machine will not turn on. | Adverse conditions on the power connection (such as lightning or a power surge) |
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| may have triggered the machine’s internal safety mechanisms. Turn the machine off |
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| and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn |
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| the machine on. |
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| If you still cannot turn on the machine, plug the power cord directly into a different |
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| known working wall outlet (do not plug it into a surge suppressor or backup battery |
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| type of device), and then turn on the machine. If this works, then the wall outlet, |
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| battery backup device, or surge suppressor device is the cause of the problem. |
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The machine cannot print EPS | (Windows®) |
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data that includes binary with | You need the following settings to print EPS data: |
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the | a For Windows® 7 and Windows Server® 2008 R2: |
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| 6 | ||
| Click the Start button and Devices and Printers. | ||
| For Windows Vista® and Windows Server® 2008: |
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| Click Start button, Control Panel, Hardware and Sound, and then Printers. |
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| For Windows® XP and Windows Server® 2003: |
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| Click Start button, and select Printers and Faxes. |
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| b |
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| c From the Device Settings tab, choose TBCP (Tagged binary communication |
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| protocol) in Output Protocol. |
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| (Macintosh) |
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| If your machine is connected to a computer with a USB interface, you cannot print |
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| EPS data that includes binary. You can print the EPS data at the machine through |
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| a network. For installing |
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| Brother Solutions Center at http://solutions.brother.com/. |
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1Printer properties for Windows® 7 and Windows Server® 2008 R2 users
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