Printing (continued)

Difficulty

Suggestions

The machine prints dense lines on

Check Reverse Order in the Basic tab of the printer driver.

the page.

 

 

 

The printouts are wrinkled.

In the printer driver Advanced tab, click Color Settings, and uncheck

 

Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh®.

 

Make sure you are using Genuine Brother Innobella™ Ink.

 

 

Cannot perform ‘Page Layout’

Check that the paper size setting in the application and in the printer driver are the

printing.

same.

 

 

Print speed is too slow.

Try changing the printer driver setting. The highest resolution needs longer data

 

processing, sending and printing time. Try the other quality settings in the printer

 

driver Advanced tab.

 

 

 

Turn the borderless feature off. Borderless printing is slower than normal printing.

 

(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software

 

User's Guide on the CD-ROM.)

 

 

Photo paper does not feed

When you print on Brother Photo paper, load one extra sheet of the same photo

properly.

paper in the paper tray. An extra sheet has been included in the paper package

 

for this purpose.

 

 

 

Clean the paper pick-up roller. (See Cleaning the paper pick-up roller

 

on page 115.)

 

 

Machine feeds multiple pages

Make sure the paper is loaded properly in the paper tray. (See Loading paper and

 

other print media on page 8.)

 

 

 

Check that more than two types of paper are not loaded in the paper tray at any

 

one time.

 

 

Printed pages are not stacked

Make sure you are using the paper support flap. (See Loading paper and other

neatly.

print media on page 8.)

 

 

Machine does not print from Adobe

Try to reduce the print resolution. (See Printing for Windows® or Printing and

Illustrator.

Faxing for Macintosh® in the Software User's Guide on the CD-ROM.)

Printing Received Faxes

Difficulty

Suggestions

Condensed print and white streaks

You probably had a bad connection, with static or interference on the telephone

across the page or the top and

line. Ask the other party to send the fax again.

bottom of sentences are cut off.

 

 

 

Vertical black lines when receiving.

The sender's scanner may be dirty. Ask the sender to make a copy to see if the

 

problem is with the sending machine. Try receiving from another fax machine.

 

 

Received color fax prints only in

Replace the color ink cartridges that are empty or nearly empty, and then ask the

black & white.

other person to send the color fax again. (See Replacing the ink cartridges

 

on page 111.)

 

 

Left and Right margins are cut off or

Turn on Auto Reduction. (See Printing a reduced incoming fax on page 37.)

a single page is printed on two

 

pages.

 

 

 

96