Brother MFC-420CN 11, A

xvi

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)..................10-3

Important..............................................................10-4

Industry Canada Compliance Statement

(Canada only).......................................................10-4

For your safety..........................................................10-4

LAN connection (MFC-420CN only).........................10-4

Important safety instructions.....................................10-5

Trademarks ..............................................................10-8

Troubleshooting and routine maintenance .....................11-1

Troubleshooting .............................................................11-1

Error messages........................................................11-1

Document jams (MFC-420CN only).........................11-5

Document is jammed in the top of the ADF unit.....11-5

Document is jammed inside the ADF unit............ 11-5

Printer jam or paper jam...........................................11-6

Paper is jammed inside the paper tray.................11-6

Paper is jammed inside the MFC......................... 11-7

If you are having difficulty with your MFC.................11-9

Compatibility...........................................................11-13

How to improve print quality.........................................11-14

Cleaning the print head.......................................... 11-14

Checking the print quality....................................... 11-15

Checking the printing alignment.............................11-17

Checking the ink volume..............................................11-18

Packing and shipping the MFC...............................11-19

Routine maintenance....................................................11-22

Cleaning the scanner..............................................11-22

Cleaning the MFC printer platen.............................11-23

Replacing the ink cartridges...................................11-24

Appendix A ..........................................................................A-1

Setting up telephone services ..........................................A-1

Distinctive Ring...........................................................A-1

What does your telephone company’s

‘Distinctive Ring’ do?..........................................A-1

What does Brother’s ‘Distinctive Ring’ do? ............A-2

Do you have Voice Mail?........................................A-2

Before you choose the ring pattern to register .......A-3

Registering the Distinctive Ring pattern.....................A-4

Turning off the Distinctive Ring..............................A-4