Cleaning the drum unit

If your printout has black or white dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow these steps to solve the problem.

a Make sure the machine is in the Ready mode.

b Press .

c Press All Settings.

d Swipe up or down, or press a or b to display Print Reports.

e Press Print Reports.

f Swipe up or down, or press a or b to display Drum Dot Print.

g Press Drum Dot Print.

h The Touchsceen will show

Press [OK].

Press OK.

i The machine will print the Drum Dot Check Sheet. Then press .

j Press and hold down

to turn off the

machine.

 

k Open the top cover until it locks in the open position.

l The color of printed dots is the color of the drum you should clean. Remove the toner cartridge and drum unit assembly of the color causing the problem.

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