Cleaning the Platen Roller
Dirt and debris on the platen roller can make the roller feed paper into the printer at an angle, degrade the quality of the printed image, or both.
1.Make sure the printer is powered on without paper loaded.
NOTE: If paper is loaded and detected by the printer when you attempt to initiate Cleaning Mode, a Form Feed will be executed instead.
2.Press the main switch for about two seconds. The “Data” LED will illuminate red.
3.Insert the black cleaning cloth that came with the printer into the printer’s paper input slot with the rough black side, which contains the cleaning material, towards the front of the printer. See Figure 18. The printer pulls the Cleaning Cloth through.
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