Brother PT-18R What to do when, P-touch does not, Respond normally, Display remains, Charged

TROUBLESHOOTING

What to do when...

Problem	Cause	Solution
The screen ‘locks’, or	Refer to “Resetting the P-touch” on page 53 and reset the
the P-touch does not	internal memory to the initial settings. If resetting the P-touch
respond normally.	does not solve the problem, disconnect the AC adapter and
	remove the rechargeable battery for more than 5 minutes.
The display remains	Is the AC adapter connected	Check that the AC adapter
blank after turning on	correctly?	designed exclusively for
the power.		your P-touch is connected
		correctly.
	Are you using the correct AC	Make sure that you are using
	adapter?	the AC adapter designed
		exclusively for your P-touch
		(included in package).
	Is the rechargeable battery	Remove and re-fit the
	fitted correctly?	rechargeable battery.
	Is the rechargeable battery	The battery’s charge may be
	charged sufficiently?	low. Charge the battery.
		(The battery’s charge may
		run low even when you are
		not using the P-touch.)
The battery cannot be	Is the AC adapter connected	Check that the AC adapter is
charged.	to the battery charger	connected to the battery
	correctly?	charger correctly.
	Are the charging terminals	If they are not clean, turn off
	clean?	the P-touch and wipe the
		charging terminals with a dry
		cloth or cotton swab.

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TROUBLESHOOTING

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