TROUBLESHOOTING

 

Problem

Cause

 

Solution

The label is not

Has text been entered?

A label will not be printed if

printed after pressing

 

there is no text entered.

the

key.

 

 

 

Is the tape cassette installed

Check that the tape cassette

 

 

 

 

correctly, and is there

is installed correctly, and

 

 

enough tape remaining?

that there is enough tape

 

 

 

remaining.

 

 

 

 

 

 

Is the end of the tape bent?

If bent, cut the bent section

 

 

 

of tape with scissors and

 

 

 

thread the tape through the

 

 

 

tape exit slot correctly.

 

 

 

 

 

 

Is the tape jammed?

If jammed, remove the tape

 

 

 

cassette, carefully pull out

 

 

 

the jammed tape, and then

 

 

 

cut the tape with scissors.

 

 

 

Check that the end of the

 

 

 

tape passes through the

 

 

 

tape guide, and reinstall the

 

 

 

tape cassette.

The label is not

Is the tape cassette installed

When installing a cassette,

printed correctly.

correctly?

press firmly until it clicks into

 

 

 

place.

 

 

 

 

 

 

 

Is the print head clean?

If not, clean the print head

 

 

 

using a cotton swab or

 

 

 

optional print head cleaning

 

 

 

cassette (TZ-CL4).

 

 

 

 

 

 

Is Cut Option set to Chain or

When these options are set,

 

 

No Cut?

the tape is not fed after

 

 

 

printing the label. Check the

 

 

 

Cut Option setting, or press

 

 

 

the

key to feed and cut

 

 

 

the tape.

 

 

 

 

 

 

Is the rechargeable battery

If the message “Recharge

 

 

charged sufficiently?

Battery!” is displayed,

 

 

 

charge the battery.

 

 

 

 

 

56

What to do when...

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Image 62
Brother PT-18R manual Label is not, Key, Printed correctly