Problem

Cause

Solution

The ink ribbon is

Is the ink ribbon in the tape

If the ink ribbon is broken

separated from the

cassette loose, or did you

replace the tape cassette. If

ink roller.

pull on the label coming out

not, leave the tape uncut and

 

of the tape exit slot?

remove the tape cassette,

 

 

then wind the loose ink

 

 

ribbon onto the spool as

 

 

shown in the figure.

 

 

Spool

The P-touch stops

Is there enough tape

The striped tape indicates

while printing a label.

remaining in the tape

you have reached the end of

 

cassette?

the tape. Replace the tape

 

 

cassette when the striped

 

 

tape appears.

 

 

 

 

Is the battery low and the AC

Load the battery or connect

 

adapter not connected?

the AC adapter directly to

 

 

the P-touch.

 

 

 

The label is not cut

Is Cut Option set to Chain or

When these options are set,

automatically.

No Cut?

the tape is not fed after

 

 

printing the label. Check the

 

 

Cut Option setting, or press

 

 

the

key to feed and cut

 

 

the tape.

 

 

 

Label files saved

Have the battery and AC

All data stored in the internal

previously are now

adapter been disconnected?

memory is lost if the battery

empty.

 

and AC adapter are

 

 

disconnected for longer than

 

 

five minutes.

 

 

 

 

Is the battery charged?

All data stored in the internal

 

 

memory is lost if the battery

 

 

runs down.

 

 

 

 

Have you used the Reset

The reset function clears all

 

function?

data stored in the internal

 

 

memory, including label

 

 

files.

 

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TROUBLESHOOTING

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What to do when...

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Image 63
Brother PT-18R Ink ribbon is, Separated from, Ink roller, P-touch stops, While printing a label, Label is not cut, Empty