Problem | Cause | Solution |
The ink ribbon is | Is the ink ribbon in the tape | If the ink ribbon is broken |
separated from the | cassette loose, or did you | replace the tape cassette. If |
ink roller. | pull on the label coming out | not, leave the tape uncut and |
| of the tape exit slot? | remove the tape cassette, |
|
| then wind the loose ink |
|
| ribbon onto the spool as |
|
| shown in the figure. |
|
| Spool |
The | Is there enough tape | The striped tape indicates | |
while printing a label. | remaining in the tape | you have reached the end of | |
| cassette? | the tape. Replace the tape | |
|
| cassette when the striped | |
|
| tape appears. | |
|
|
| |
| Is the battery low and the AC | Load the battery or connect | |
| adapter not connected? | the AC adapter directly to | |
|
| the | |
|
|
| |
The label is not cut | Is Cut Option set to Chain or | When these options are set, | |
automatically. | No Cut? | the tape is not fed after | |
|
| printing the label. Check the | |
|
| Cut Option setting, or press | |
|
| the | key to feed and cut |
|
| the tape. | |
|
|
| |
Label files saved | Have the battery and AC | All data stored in the internal | |
previously are now | adapter been disconnected? | memory is lost if the battery | |
empty. |
| and AC adapter are | |
|
| disconnected for longer than | |
|
| five minutes. | |
|
|
| |
| Is the battery charged? | All data stored in the internal | |
|
| memory is lost if the battery | |
|
| runs down. | |
|
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| |
| Have you used the Reset | The reset function clears all | |
| function? | data stored in the internal | |
|
| memory, including label | |
|
| files. |
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TROUBLESHOOTING
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What to do when...
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