Connecting to the Internet

What to do first if installation was successful but you cannot connect to the Internet

Check that your USB unit is logged-on to the base. The BT On-Air Monitor should show “Logged on as no ...”. If not (“------Not logged-

on------” is shown), read Help under “The

installation was successful but the base cannot be found”.

Check that your BT On-Air 1800 base station is correctly set-up by pressing the Green Button on the handset to listen to the line. You should hear a dial tone. If not, check that the line cord is plugged in your telephone socket and in the correct socket on the base.

Check the light on your BT On-Air USB unit:

If it is continuously ON (not blinking); this means you are in range of the base. Follow help under “General check”.

If it is blinking; you are most likely out of range of the base. Follow help under “How do I check that the module is close enough to the base”.

Check that your dial-up networking connection has been set to use the BT On-Air Wireless Modem.

General check

If you are experiencing problems using the modem after it has been successfully installed open the BT On-Air Monitor by clicking on the BT On-Airicon in the system tray (usually situated at the bottom right hand of your computer). Check that the signal with the base is of good quality. Now click About BT On-Air. If the software versions are correctly shown for components, (for example, does the RFPI number on the screen match the number printed on the label underneath the base) the problem is likely to be with Windows dial-up networking rather than BT On-Air. Make sure

your Internet connection was set-up correctly by following instructions from your service provider.

How do I check that the module is close enough to the base

In ideal conditions, your BT On-Air USB unit will have the same range as the BT On-Air handset (up to 50m indoor, 300m outdoor). Where you can hear a dial tone on your handset and speech quality is good, you should be able to connect to the Internet.

The quality of the radio link between the base and the USB unit can be checked on the BT On-Air monitor screen (double click BT On-Air icon in the Windows system tray). Check that you can see a green bar in the signal strength indicator. The green bar should always be continuously visible and should not temporarily disappear. You should be able to use the wireless modem even if the green bar is small (poor signal). However a poor signal indicates you are at the limit of the acceptable range and you might lose connection if you move your computer.

If you cannot see a green bar or if you are experiencing connection problems and the signal is poor, move your computer and the BT On-Air USB Unit closer to the base station.

The light on the USB unit does not come on

Check you are within range of the base. Try moving your computer nearer.

Check that the USB unit is correctly plugged into your computer or into a mains powered USB hub.

If plugged into a desktop, try moving the USB unit away from the computer.

Dialling my ISP seems to take longer than my old corded modem

This is the normal behaviour. Before dialling, the data module has to establish the radio communication. This takes a few seconds.

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BT 1800 manual Connecting to the Internet, General check, How do I check that the module is close enough to the base

1800 specifications

The BT 1800 is an advanced telecommunications device that exemplifies modern technology while retaining user-friendly features. Designed primarily for home and small office environments, this digital cordless phone integrates cutting-edge technology, making it a reliable choice for users seeking high-quality communication solutions.

One of the primary features of the BT 1800 is its DECT (Digital Enhanced Cordless Telecommunications) technology. DECT provides secure, clear, and interference-free communication by operating on a dedicated frequency band. This ensures that users can make and receive calls without disruption from other wireless devices, contributing to a more seamless communication experience.

Another standout characteristic of the BT 1800 is its extended range. The device is engineered to maintain outstanding performance even at a distance from its base station, enabling users to communicate freely throughout their homes or offices. The long-range capability is particularly beneficial for larger spaces where users may need to move around while talking.

In addition to its superior range, the BT 1800 features a clear, backlit display that allows users to navigate menus and view caller information effortlessly. The intuitive interface includes an easy-to-use keypad and programmable buttons for quick access to frequently dialed numbers, ensuring convenience at every turn.

The phone also supports advanced caller ID functionality, enabling users to screen calls effectively. This feature enhances user control over incoming calls, allowing them to decide whether to answer based on the displayed caller information. Furthermore, the BT 1800 offers a call log that records recent calls, simplifying the process of returning missed calls.

Battery life is another critical aspect of the BT 1800, with a long standby and talk time that ensures users can rely on the device throughout the day without frequent recharging. The cordless aspect provides users with the freedom to move around their environment without being tethered to a wall outlet.

Additionally, the phone includes features such as an intercom for communication between handsets, speakerphone functionality for hands-free calls, and alarm and reminder features that cater to various user needs.

Overall, the BT 1800 combines advanced technologies with user-friendly characteristics, making it a versatile and dependable choice for modern communication. Whether for personal use or small business operations, the BT 1800 delivers reliability, convenience, and clarity in every call.