Help
BT On-Air USB unit installation
What to do first if installation fails
–unplug the BT
–follow Uninstallation instructions on page 23 to check the product is not already installed. The “BT
–start the cleanup application found on your BT
on the dialog box shown. Close cleanup confirmation box by clicking OK.
–now proceed with installation for your operating system as detailed in the
The installation does not start
Check that the operating system of your computer is Windows 98, Windows Me, Windows 2000 or Windows XP.
Check the light on the BT
–check that the BT
If the light is on or blinking:
–follow instructions under “What to do first if installation fails” if you haven’t already done so.
–see also help under “USB unit is not detected by my computer when it is plugged in”.
USB unit is not detected by my computer when it is plugged in
The USB port on some computers is not activated in Windows and needs to be enabled before first use. Make sure the ‘Universal Serial Bus controller’ is installed in your Windows system. This can be checked by opening the Control Panel.
➜To check, open the Control Panel (Start – Settings – Control Panel).
➜
➜Click on Hardware tab.
➜Click on Device Manager button and scroll down list.
The Universal Serial Bus controller should be shown in the device list. If this is not available refer to your Windows manual or contact the manufacture of your computer in order to install new components.
See also help under “The installation does not start”.
The installation was successful but the base cannot be found
–is the base
–is the USB unit close enough to the base ? (typical range is up to 50m indoor and 300m outdoor but this can be reduced depending on the environment where the product
is used)
–is the USB unit registered on the base ?
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