TROUBLESHOOTING
DIAGNOSTICCHART
Your garagedoor opener is programmed with
DIAGNOSTIC UPDOWN
CODE ARROW ARROW
SYMPTOM | CAUSE | RESOLUTION |
The garagedoor | Safety sensors are | Inspect sensor wires for a disconnected or |
opener will not | notinstalled, | cut wire(s). If the sending sensor with the |
close and the | connected,or wires | amber LEDis NOTlit, check the wire and |
light(s) willflash | may be cut | connections for that sensor. If sending |
|
| sensor LED is lit, check the wire |
|
| connections leading to the receiving |
|
| sensor (green LED). Reattachwire or |
|
| replacewire (22 gaugewire) as needed. If |
|
| |
|
| page24 for installation. Closethe garage |
|
| door using the remote control or the door |
|
| control. |
1-2 1 FLASH 2 FLASHES
The garagedoor | Safety sensor wire |
opener will not | shorted or reversed |
close and the |
|
light(s) willflash |
|
Inspect sensor wire for incorrect wiring or a pinched wire. If the sending sensor (amber LED) is not lit, check the wire leadingto and from that sensor. Check staple points. If sending sensor LED is lit, check the wire leadingto the receiving sensor (green LED). Reattachwire or replacewire (22 gaugewire) as needed. If
1-3 1 FLASH 3 FLASHES
The wires for the | Inspect door control wires for a short | |
control will not | door control are | (staple in wire), replacewire (22 gauge |
function | shorted or the door | wire) as needed.After installing new door |
| control is faulty | control wires, if door control still does not |
|
| operate garagedoor opener, replacethe |
|
| door control. |
1-4 1 FLASH 4 FLASHES
The garagedoor | Misaligned or |
opener will not | obstructed safe_ |
close the doorand | sensors |
thelight(s)flash |
|
Realignthe receiving sensor (green LED) by ensuring the LED is steady and not flickering. A flicker of the safety sensor LEDindicates a misalignment. Make sure nothing is hanging or mounted on the door interrupting the sensor'spath while
closing. Closethe garage door using the remote control or the door control.
The garagedoor | Bad logic board | Replacethe logic board. |
opener clicks but no |
|
|
movement |
|
|
1 FLASH | 5 FLASHES | The opener runs | Communication | ||
approximately | error to travel | ||||
|
|
| |||
|
|
| and stops and/or | module | |
|
|
| reverses |
|
Disconnect all power, remove cover, and locatethe travel module. Ensurethe wires
for travel module are connected, if wires
areconnected, then replacethe travel module.
36