Troubleshooting Guide

When the movie is played, camera operation noise can be heard.

If you operate the camera’s dial or lens during movie shooting, the respective operation noise will also be recorded. Use an external microphone (commercially available) (p.163).

Display & Operation Problems

In the viewfinder, the AF point display speed is slow.

In low temperatures, the display speed of the AF points may become slower due to the AF point display device’s (liquid crystal) characteristics. The display speed will return to normal at room temperature.

The LCD monitor does not display a clear image.

If the LCD monitor is dirty, use a soft cloth to clean it.

In low or high temperatures, the LCD monitor display may seem slow or might look black. It will return to normal at room temperature.

The menu screen shows few tabs and options.

In fully-automatic modes (1/C), some tabs and options are not displayed. Set the shooting mode to d/s/f/a/F(p.40).

Part of the image blinks in black.

The [4Highlight alert] menu option is set to [Enable] (p.167).

A red box is displayed on the image.

The [4AF point disp.] menu option is set to [Enable] (p.167).

The file name’s first character is an underscore (“_”).

Set the color space to sRGB. If Adobe RGB is set, the first character will be an underscore (p.86).

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