Troubleshooting Guide

Direct Printing

The images cannot be printed.

¡The camera is not properly connected to the printer.

sUse the specified cable to properly connect the camera to the printer. (p.121)

¡The printer is not turned on. s Turn on the printer.

Error Codes

If a camera error occurs, “Err xx” will be displayed on the LCD panel. Follow the countermeasures below to resolve the problem for respective error code.

If the same error occurs often, something is probably wrong with the camera. Jot down the “xx” error code and contact your nearest Canon Service Center.

If an error code appears after you take the picture, the camera might have missed the shot. Press the <x> button to see if the image appears on the LCD monitor.

Error Code

Countermeasures

Err 01

Communications between the camera and lens is faulty.

Clean the lens contacts. (p.9)

 

 

 

Err 02

There is a problem with the CF card. Try any of the following:

Remove and re-insert the CF card. Format the CF card. Use a

 

different CF card.

 

 

Err 04

The CF card is full. Erase unnecessary images in the card or

replace the CF card.

 

 

 

Err 05

Something obstructed the built-in flash’s automatic pop-up

operation.

 

Turn the power switch to <2> and <1> again.

 

 

 

An error other than the above has occurred.

Err 99

Remove and re-install the battery.

This error may occur if you use a non-Canon lens and the

 

 

camera or lens does not operate properly as a result.

 

 

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