Cannot Print from previous, Cannot Print the Date | Canon ES20

You Think There is a Problem

Cannot Print (continued from previous page)

•Does the camera battery have sufficient charge?

Replace the battery with a fully charged (or new) battery, or use the compact power adapter for the camera.

Printing from Computers

•Did you install the printer driver according to the correct procedures? (p. 62, 65)

•Is the printer connected directly to a port on the computer with the USB cable? The printer may not operate correctly if it is connected to a USB hub.

Problems Exclusive to Windows

•Is the printer set to offline?

Right-click the printer icon and cancel the offline setting.

Problems Exclusive to Macintosh

• Is the printer registered on the Printer List? (p. 65)

Image Does not Appear when Memory Card is Inserted

•Is the memory card inserted all the way into the correct slot with the label facing up? (p. 25, 26)

•Do the images conform to the Design rule for Camera File system? (p. 24)

•Some memory cards require a specific adapter. Have you inserted the memory card directly into the card slot without first inserting the card into the adapter?

Cannot Print the Date

Printing from Memory Cards

•Is the date imprint option set? (p. 46)

If you are using DPOF settings, the date imprint settings are configured on the camera.

Printing from Mobile phones

When using IrDA or Bluetooth, the date will not be printed.

Printing from Cameras

•Is the date imprint option set to [Off] on the camera? If the setting is [Default], the printer settings are reflected.

Cannot Print Cleanly

•Is the ink sheet or paper dirty?

•Is dirt lodged within the printer? (p. 82)

•Has condensation formed within the printer? Leave it to dry at room temperature for a while.

•Is it placed near a device with a strong electromagnetic or magnetic field? Set it at least one meter (3 ft.) apart.

94 Troubleshooting

Image 94

Canon ES20 manual Cannot Print from previous, Image Does not Appear when Memory Card is Inserted, Cannot Print the Date

Contents

Canon INC What You Can Do with Your Selphy Print Settings „ You can enlarge and print a portion of an image Images on Your PC Digital Camera ImagesCamera Equipped Mobile Phone Images Print Table of Contents About This Guide Conventions Used in this Guide Getting Started Getting Started Check the Package Contents Cartridge Type Accessories Sold SeparatelyPaper Size Ink Type Name No. Color Product No Components Guide Front View Back View Components Guide Lit Orange Charging the battery pack Selphy ES2 only Controls Main Display Switching the View to 9 Images at a TimeLCD Monitor Enlarged View Information Views Sample View of the LCD Monitor Jump Function Easy-Scroll Wheel Selphy ES2 only Image Scroll Function Preparing the Cartridge Preparing/Replacing the CartridgeLoading a Cartridge Press the area marked Push to close the cover Preparing/Replacing the Cartridge Preparing/Replacing the Cartridge Replacing the Cartridge Eject the cartridge Storing Cartridges Placing/Connecting the Printer Printing Precaution Printing from Memory Cards Printing from Memory Cards Compatible Memory Cards Slot Startup screen appears on the LCD monitor Inserting a Memory CardAn image is displayed on the LCD monitor Press Print Selected Photos Basic PrintingPrinting starts Print All Photos Print an Image Using Camera Specified Settings Dpof Print Selecting an Image during Auto Play for Printing Auto Play Press after displaying the image you wish to print Creative Print For detailed settings for each item, refer to p Creative Print Select Frames in Creative Print How to Set Menu ItemsCheck the settings on the screen Press Frames Select Clip Art in Creative Print For selecting Clip Art, refer to How to Use the Menu pClip Art Select Calendar in Creative Print For selecting Calendar, refer to How to Use the Menu pCalendar Check the settings on the screen Press Select Multi Layout in Creative Print For selecting Multi Layout, refer to How to Use the Menu pMulti Layout Select Speech Bubble in Creative Print For selecting Speech Bubble, refer to How to Use the Menu pSpeech Bubble Select ID Photo in Creative Print ID Photo Print confirmation screen is displayed Select Movie Print in Creative Print For selecting Movie Print, refer to How to Use the Menu pMovie Print Press or to select the desired print effect and press For selecting Print Effects, refer to How to Use the Menu pSelect Image Effect in Creative Print Image Effects Selphy ES2 only Press or to select the image and press Enlarging and Printing a Portion of an Image Trimming Press to set the aspect of the rotated trimming frame Enlarging and Printing a Portion of an Image Trimming For the settings of each item, refer to p Print SettingsPrint setting menu is displayed Setting value is saved Print Setting Menu Print Settings Printing with Date, File No., Borders or Page Layout Fixed Size LayoutIndex Brightness Adjust ImageOff Contrast My Colors Printing from Camera Printing from Camera Printing Images When Connected with Camera Communication Settings for Camera Printing Images When Connected with Camera Printing from a Mobile Phone Wireless Printing Infrared IrDA Wireless Printing Selphy ES2 only Printing from a Mobile Phone Wireless Printing Printing via Bluetooth Printing via Bluetooth Printing starts after data transmission is completed Print from a computer connected to the printer Printing from a PC System Requirements Windows Macintosh System Requirements Installing the Printer Driver Installing the Printer Driver and SoftwareInstaller panel is displayed Installing the Printer Driver and Software Click Finish Installing the Software Click the Application Software Easy Installation buttonClick Install Software installation is complete. Remove the CD-ROM Click and select Easy Install, then, click Install Installer starts Click the Add button Printer list window appears Installing the Printer Driver and Software Installing Software Click Install Select Easy Installation and click NextClick OK Introduction to the Supplied Programs ImageBrowser Ulead Photo Express LE Introduction to the Supplied Programs Introduction to the Supplied Programs Using the Battery Pack Selphy ES2 only Using the Battery Pack Selphy ES2 only Installing the Battery Pack Charging the Battery Pack Install the battery pack NB-ES1L and charge it Battery Status Checking the Battery StatusIndication Description Handling of the Battery Pack Battery Storage Appendix Appendix Printer setup screen is displayed Making Printer SettingsPress or to select the item and change the setting value For the settings of each item, refer to pp. p Bluetooth Settings Printer Setup MenuMaking Printer Settings Bluetooth setting screen is displayed Press to select Printer Setup Select Bluetooth and pressSetting is saved and the screen returns to Printer Setup Language Press to select the Printer Setup Select Language and pressLanguage selection screen is displayed Cleaning the Printer Casing Cleaning the PrinterCleaning the Inside of the Printer Cleaning the Back of the Printer Storing the Printer Storing the Printer or the Printed PaperCarrying the Printer Storing Prints Safety Precautions Equipment Unplug the equipment when you are not using it Battery Selphy ES2 onlySafety Precautions Do not open the cartridge cover during printing Safety Precautions Warranty Limitations Handling PrecautionsPrinter Handling Precautions Specification Compact Photo Printer Selphy ES2/ES20 Compact Power Adapter CA-ES100 Specification Battery Pack NB-ES1L sold separately Selphy ES2 only Troubleshooting Troubleshooting Printing Problems You Think There is a ProblemPrinter and Power Source Power will not turn on You Think There is a Problem Image Does not Appear when Memory Card is InsertedCannot Print Cleanly Cannot Print from previous Frequent Paper Jams Paper ProblemsColors on the Computer Display and the Print Are Different Cannot Print the Specified No. of Prints Error Messages On Button Cannot print! / Could not print XX images Recharge the printer batteryHardware Error No Image Cartridge has been changed Cartridge has been changed Trim Setting AdjustedCommunication error Cartridge not compatible Unidentified Image Memory card errorIncompatible Jpeg Cannot magnify Device Not Supported Device Not Supported HUB Index 101 102 64 , 68