You Think There is a Problem

Colors on the Computer Display and the Print Are Different

Color generation methods are different for computer displays and printers. Moreover, the variance may be attributable to the environment in which the display is viewed (color and strength of the light), or to the display's color adjustment settings.

After using the computer to cancel a print in progress, an image that had already been printed was printed again when resumed printing.

Are you using a Macintosh computer?

When you restart printing on a Macintosh after canceling, an already printed image may print again when printing resumes.

Paper Problems

Frequent Paper Jams

Has too much paper been left in the print receptacle? Do not leave more than 50 sheets in the print receptacle.

Has the ejected paper fallen over?

Paper jams occur if ejected paper falls over (lean forward). Remove the jammed paper.

Cannot Print the Specified No. of Prints.

Is the printer's power being turned on and off repeatedly?

The printer initialization consumes ink. There may not be enough ink left for the allotted sheets in the set.

Is the ink sheet being pulled?

Do not forcefully pull out the ink sheet.

Print is not Ejected.

Has paper jammed inside the printer? Remove the jammed paper.

Is the print receptacle cover open?

If the print receptacle cover does not open automatically and paper gets jammed, press the print receptacle button on the left side of the operation panel to open the print receptacle cover and remove the jammed paper.

Troubleshooting 95

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Canon ES20 manual Paper Problems, Colors on the Computer Display and the Print Are Different, Frequent Paper Jams