Dealing with Problems (Summary)

Troubleshooting

‹Problems with Display

Nothing appears on the external dis-

z Check that the external display cables are correctly connected.

play, or the display is not correct

z Check that the external display is turned on.

 

z Check that the external display settings are correct.

 

z When an external display not compatible with the power-saving mode is

 

used with the computer, the display may not function correctly when the

 

computer enters the power-saving mode. In this case, turn on the external

 

display again.

 

However, in the case of some external displays, the screen display may be

 

distorted or the mouse cursor may not be properly displayed depending on

 

the settings. In this case, try setting the number of colors, screen area (res-

 

olution), and refresh rate to smaller values.

To use both the external display and

z Connect the external display, then press the

 

+

 

key to switch the dis-

Fn

F3

the internal LCD

play.

 

If this does not switch the display, use the following procedure.

 

A Click [start] - [Control Panel], from the [See Also] area click

 

[Other Control Panel Options], then click [Intel(R) GMA Driver

 

for Mobile] - [Devices].

 

B Click the display destination, and click [OK].

 

• When the screen is displayed to a simultaneous display:

 

[Intel(R) Dual Display Clone]

 

• When Extended Desktop mode is set: [Extended Desktop]

 

z When [Command Prompt] is set to "Full Screen" by pressing the Alt +

 

Enter key, the screen is displayed on one of the displays only. Press the

 

Alt + Enter key to return to the window display.

 

z Simultaneous display cannot be used until Windows startup is complete

 

(during Setup Utility, etc.).

‹Problems with Operation during Use

Some applications may not work

z When switching to a different user with the Fast User Switching function,

properly

the following problems may occur:

 

• Some applications may not work properly.

 

• Key combination with the Fn key may not work.

 

• It may not be possible to set the settings of the display.

 

• The wireless LAN cannot be used. <Only for models with wireless LAN

 

function>

 

• The B’s CLiP icon will no longer be shown on the notification area and

 

CD-RW disk cannot be written.

 

In this case, log off all users without using Fast User Switching function,

 

and try the operation once more. If the problem persists, restart the com-

 

puter.

 

z Some software applications installed after the time of purchase are not

 

compatible with Windows XP Service Pack 2. Refer to software maker’s

 

homepage or other sources.

No response

z Is there an input screen (e.g., password input screen at startup) hidden

 

behind another window? Use the Alt+Tab key to check for other windows

 

being displayed.

 

z Press the Ctrl+

Shift

+

Esc

key to open Task Manager and close the soft-

 

ware application which is not responding.

 

z After sliding the power switch for at least four seconds to turn off the com-

 

puter, turn on again.

 

If Windows runs correctly, but the application software does not start, click

 

[start] - [Control Panel] - [Add or Remove Programs] and remove the failing

 

application software, then reinstall the application software.

 

 

 

 

 

 

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Panasonic CF-W4 Series manual ‹Problems with Operation during Use, Shift Esc