Additional Information

Recording/Playback

 

Problem

Solution

 

 

 

 

 

Buttons will not work.

Turn on the camcorder.

 

 

 

 

Abnormal characters appear on the

Disconnect the power source and reconnect it after a short time. If the

screen. The camcorder does not

problem still persists, disconnect the power source and press the RESET

 

 

operate properly.

button with a pointed item. Pressing the RESET button resets all settings.

 

 

 

 

 

 

 

 

lights up in red.

Battery pack is exhausted. Replace or charge the battery pack.

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The wireless controller will not work.

Set [WL.REMOTE] to [ON].

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Replace the battery of the wireless controller.

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Video noise appears on screen.

When using the camcorder close to devices that emit strong

 

 

electromagnetic fields (plasma TVs, cellular phones, etc.), keep a distance

 

 

 

 

between the camcorder and these devices.

 

 

 

 

 

 

Video noise appears on the TV

When using the camcorder in a room where a TV is located, keep a

screen.

distance between the compact power adapter and the power or antenna

 

 

 

 

cables of the TV.

 

 

 

 

 

 

The camcorder vibrates.

Depending on the condition of the hard disk, the camcorder might vibrate

 

 

occasionally. This is not a malfunction.

 

 

 

 

 

 

Occasionally the operation sound can

The hard disk is activated from time to time. This is not a malfunction.

be heard.

 

 

 

 

 

 

 

• After using the camcorder for a

This is not a malfunction. Turn the camcorder off and let it cool for a while

 

long time, it becomes hot.

before resuming operation.

 

 

lights up in red.

 

 

 

 

 

 

 

The following operations take longer

When the hard disk contains a large number of scenes, some operations

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than usual.

may take longer than usual. Back up your recordings and initialize the hard

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• Deleting scenes

disk.

 

 

Changing between

and modes

Pausing a recording

Reviewing the last scene recorded

Recording

Problem

 

Solution

 

 

 

 

 

flashes red on the screen.

The camcorder has malfunctioned. Consult a Canon Service Center.

 

 

 

 

Horizontal bands appear on the

This is a phenomenon typical of CMOS image sensors when recording

screen.

under some types of fluorescent, mercury or sodium lamps. To reduce the

 

 

 

symptoms set the mode switch to AUTO. This is not a malfunction.

 

 

 

 

 

 

When a subject flits across in front of

This is a phenomenon typical of CMOS image sensors. When a subject

the lens, the image appears slightly

crosses very quickly in front of the camcorder, the image may seem

 

 

bent.

slightly warped. This is not a malfunction.

 

 

 

 

 

 

 

Image will not appear on the screen.

Set the camcorder to

mode.

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