Trouble? 77

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source
Problem

Solution

 

 

 

 

 

 

 

 

• Camcorder will not turn on.

Battery pack is exhausted. Replace or charge the battery pack.

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• The camcorder switches off

 

 

 

by itself.

 

 

 

• The cassette compartment

 

 

 

Attach the battery pack correctly.

 

 

cover will not open.

 

 

 

 

 

• The cassette compartment

 

 

 

stopped half way while

 

 

 

 

 

 

inserting/removing a tape.

Use the compact power adapter.

 

 

• The LCD/viewfinder switches

 

 

 

on and off.

 

 

 

Battery pack will not charge.

Charge the battery pack in temperatures between 0 °C and

–

 

40 °C (32 °F and 104 °F).

 

 

 

Battery packs become hot with use and may not charge. When

–

 

the battery pack is outside the charging temperature range, the

 

 

 

CHG (charge) indicator will flash irregularly. The charging will

 

 

 

start once the battery pack temperature is below 40 °C (104 °F).

 

 

 

The battery pack is damaged. Use a different battery pack.

–

 

If you connect a faulty power adapter or battery pack, the

 

 

 

CHARGE indicator flashes approx. twice per second and the

 

 

 

charging stops.

 

 

 

Check that the compact power adapter is correctly connected to

 

 

 

the camcorder.

 

 

Recording/Playback

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

Buttons will not work.

Turn on the camcorder.

–

 

Load a cassette.

21

Abnormal characters appear on

Disconnect the power source and reconnect it after a short time.

–

the screen. The camcorder

If the problem still persists, disconnect all power sources

 

 

does not operate properly.

(including the battery pack and the backup battery). This will

 

 

 

reset all the camcorder's settings.

 

 

“ ” flashes on the screen.

Load a cassette.

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“ ” flashes on the screen.

Battery pack is exhausted. Replace or charge the battery pack.

19

“ ” flashes on the screen.

Condensation is detected. See reference page.

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“REMOVE THE CASSETTE”

Remove the cassette and reinsert it.

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appears on the screen.

 

 

 

The wireless controller will not

Set [WL.REMOTE] to [ON].

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work.

 

 

 

The battery of the wireless controller is exhausted. Replace the

23

 

 

battery.

 

 

Information Additional