Problem

Possible Cause and Recommended Action

Other

 

 

The wrong date

The date and time setting is off. Set the correct date and time

 

and time are

(page 153).

 

displayed, or the

 

 

wrong date and

 

 

time are being

 

 

stored along with

 

 

image data.

 

 

 

 

 

The messages on

The wrong display language is selected. Change the display

 

the display are in

language setting (page 154).

 

the wrong

 

 

language.

 

 

 

 

 

Images cannot be

1)The USB cable may not be connected securely. Check all

 

transferred over a

connections.

 

USB connection.

2)The wrong USB communication protocol is selected. Select

 

 

the correct USB communication protocol in accordance with

 

 

the type of device you are connecting (pages 132, 141).

 

 

3)If the camera is not turned on, turn it on.

 

 

4)Your computer may not be able to recognize the camera if

 

 

you connect via a USB hub. Always connect directly to the

 

 

computer’s USB port.

 

 

 

 

Language selection

1)You did not configure initial settings after purchasing the

 

screen appears

camera or the battery may have been left with a dead battery.

 

when the camera is

Configure the correct settings (pages 20, 154).

 

turned on.

2)There may be a problem with the camera’s memory data. If

 

 

this is the case, perform the reset operation to initialize the

 

 

camera’s setup (page 158). After that, configure each setting.

 

 

If the language selection screen does not re-appear when you

 

 

turn the camera on, it means that the camera’s memory

 

 

management data has been restored.

 

 

If the same message appears after you turn power back on,

 

 

contact your retailer or a CASIO authorized service center.

 

 

 

 

The time and date

Load the camera’s battery and reconfigure the time and date

 

settings configured

settings (page 20). Do not remove the battery from the camera

 

the first time after

for at least 24 hours after configuring time and date settings.

 

purchasing the

After that, the settings will not be reset if you remove the

 

camera are reset to

battery.

 

their factory

• If the time and date are reset to their factory default settings

 

defaults when I

when you remove the battery after it has been loaded for

 

remove the

more than 24 hours, it could mean that the camera’s setting

 

camera’s battery.

memory is defective. Contact your retailer or a CASIO

 

 

authorized service center.

 

 

 

B

179

Appendix