APPENDIX

Troubleshooting Guide

Power Supply

Image Recording

Symptom

 

Possible Cause

 

Action

 

Power does not turn on.

1)

The battery is not oriented correctly.

1)

Orient the battery correctly (page 26).

 

2)

The battery is dead.

2)

Charge the battery (page 28). If the battery

 

 

 

 

goes dead soon after being charged, it means

 

 

 

 

the battery has reached the end of its life and

 

 

 

 

needs to be replaced. Purchase a separately

 

 

 

 

available NP-20 rechargeable lithium ion

 

 

 

 

battery.

 

 

 

 

 

 

 

Camera suddenly powers

1)

Auto Power Off activated (page 36).

1)

Turn power back on.

 

down.

2)

The battery is dead.

2)

Charge the battery (page 28).

 

Image is not recorded

1)

The mode selector is set to “ ” (PLAY).

1)

Align the mode selector with “

” (REC).

when the shutter release

2)

Flash unit is being charged.

2)

Wait until the flash unit finishes charging.

button is pressed.

3)

Memory is full.

3)

Transfer files you want to keep to your

 

 

 

 

computer and then delete files from image

 

 

 

 

memory, or use a different memory card.

 

 

 

 

Camera powers down

The battery is dead.

Charge the battery (page 28).

 

during self-timer

 

 

 

 

 

countdown.

 

 

 

 

 

 

 

 

 

 

 

Recorded images are not

1)

Camera powers down before the save

1)

When the battery indicator shows

, charge

saved in memory.

 

operation is complete.

 

the battery as soon as possible (page 28).

 

2)

Removing the memory card before the save

2)

Do not remove the memory card before the

 

 

operation is complete.

 

save operation is complete.

 

 

 

 

 

 

 

178

Page 178
Image 178
Casio EX-M20 manual 178, Troubleshooting Guide