Cisco Systems 2000.4.3a manual Must I disable Cisco-verified applications?, Procedure

Frequently Asked Questions About the Operating System Installation

Which Cisco-verified, third-party applications may I install on the server?

Caution Cisco supports a limited list of applications on the servers where Cisco Unified CallManager is installed. If you are uncertain whether a third-party application is supported, do not install it on the server.

To review a list of third-party, Cisco-verified applications that you may install on the server, perform the following procedure:

Procedure

Step 1 Click http://www.cisco.com/pcgi-bin/ecoa/Search.

Step 2 In the Solution drop-down list box, click IP Communications.

Step 3 From the Solution Category drop-down list box, choose Operations, Administration, and Maintenance (OAM).

Step 4 If you want to do so, choose a company.

Step 5 Click Search.

Caution Installing or using Netscape Navigator on the Cisco MCS or the Cisco-approved, customer-provided server causes severe performance problems.

Must I disable Cisco-verified applications?

Except for the first operating system installation, you must disable Cisco Security Agent as well as any third-party, Cisco-verified applications on your servers whenever you perform a reinstallation or upgrade of the operating system.

Caution To successfully complete installation, upgrade, or restoration procedures, you must disable and stop all Cisco-verified applications/services on every server in the cluster.

To disable services, choose Start > Settings > Control Panel > Administrative Tools > Services. From the Services window, right-click the service and click Properties. Click the drop-down arrow for the Startup-type field and choose Disabled. Click Stop; then, click OK.

Disabling and stopping platform agents and services, such as Cisco Security Agent, performance monitoring (for example, NetIQ), antivirus service (for example, Cisco-verified McAfee services), and remote management services, ensure that the installation does not encounter issues that are associated with these services.

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

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