Error Messages

Table 6

Error Messages (continued)

 

 

 

 

Error Message

 

Corrective Action

 

 

The installation was unable to detect the needed

This message displays when the installation

state information!

cannot determine the necessary state information.

This can be caused by a corrupted or incompatible

Attempt the installation again.

BIOS version.

 

 

Error code: <number>

 

Fatal Error

 

 

 

 

The installation was unable to reset needed state

This message displays when the installation

information!

 

cannot change the state information. Attempt the

This can be caused by a corrupted or incompatible

installation again.

BIOS version.

 

 

Error code: <number>

 

Fatal Error

 

 

 

 

The installation was unable to retrieve needed

This message displays when the installation

system information!

cannot determine the necessary system

Error code: <number>

information. Attempt the installation again.

 

SysInfo Fatal Error

 

 

 

The installation was unable to retrieve needed

This message displays when the installation

drive information!

cannot determine the number of hard drives.

Error code: <number>

Verify that the hard drives are functioning and

properly installed. Attempt the installation again.

Drive Count Fatal Error

 

 

 

The configuration of the array controller failed!

This message displays when the RAID controller

This can be caused by unexpected hardware or a

failed to accept the configuration information.

Write down the error message in a place that you

hardware failure within the system.

will remember and attempt the installation again.

Error code: <number>

 

Fatal Error

 

 

 

 

The transfer of the latest Security and System

An internal error occurred. Attempt the

Updates failed!

 

installation again.

This can be caused by scratched or smudged

 

DVD-ROM media or missing files on the

 

DVD-ROM.

 

 

 

 

The installation will now abort.

This message displays at the end of any fatal error.

 

 

OS image complete. Now Rebooting...

You do not need to take any action.

 

 

 

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

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