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Avaya Definity Gx/PBXLink Integration Guide for CiscoUnity 3.1
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Appendix: Remapping Extension Numbers
Changing the Number of Installed Ports
Step7 Close Control Panel.
To Reinstall the TSP
Step1 On the Cisco Unity server, log on to Windows as an administrator.
Step2 On the Windows Start menu, click Settings> Control Panel.
Step3 Double-click Phone and Modem Options. The Phone and Modem Options dialog box appears.
Step4 Click the Advanced tab.
Step5 Click Add. The Add Driver dialog box appears.
Step6 Click Cisco Unity-CM Service Provider, then click Add. A dialog box appears confirming the
installation of the TSP.
Step7 Click OK to close the dialog box.
Step8 Click Close to close the Phone and Modem Options dialog box.
Step9 Close Control Panel.
Step10 Restart the Cisco Unity server.
Appendix: Remapping Extension NumbersAbout the Remapping Feature
The extension remapping feature lets you convert to the extensions of your choice the calling numbers
and forwarding numbers of calls handled by CiscoUnity. This feature is useful, for example, when the
phone system cannot map multiple extension numbers on a subscriber phone to a single Inbox.
Remapping can change one or both of the following extension numbers in a call:
•Calling number (the number from which a call originates). For example, CiscoUnity changes the
calling number of calls so that the caller ID appears to be a different extension than the one that
actually placed the call.
•Forwarding number (the number that a call is going to). For example, unanswered calls to all line
extensions on a single phone can be forwarded to the Inbox of a single subscriber; or unanswered
calls to phones not assigned to subscribers can be forwarded to the Inbox of a supervisor.
Setting Up Cisco Unity to Remap Extension Numbers
This section includes a procedure for enabling the remapping feature. You can create multiple files in
either or both of two directories:
•In the Calling directory, one or more .exm files remap caller ID numbers.