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Avaya Definity Gx/PBXLink Integration Guide for CiscoUnity 3.1
OL-1846-06
Avaya Definity Gx/PBXLink Integration Guide for CiscoUnity 3.1
Configuring CiscoUnity for the Integration
Configuring Cisco Unity for the Integration
After ensuring that the Cisco Unity server is ready for the integration by completing the appropriate
tasks in the Cisco Unity Installation Guide, perform the following procedures to confirm that the
integration is enabled and to enter the port settings.
To confirm that the integration is enabled
Step1 On the Cisco Unity server, go to the CiscoUnity Administrator by doing one of the following:
•In Internet Explorer, go to http://<server name>/web/sa.
•Double-click the desktop shortcut to the CiscoUnity Administrator.
Step2 Go to System > Licensing > Licensed Features.
Step3 In the Integration field, confirm that the setting is Serial for a single phone system integration or
Multiple Integrations for a dual phone system integration.
Step4 If the setting is not Serial or Multiple Integrations, contact your sales representative for the necessary
system key.
Step5 Go to System > Switch. Confirm that the settings match those in the following table. If the settings are
incorrect, integration features may not be enabled.
Step6 Enter the codes that turn message waiting indication on and off. The MWI codes are located in the Active
Switch Setting area at the top of the Switch Settings page.
Step7 Click the Save icon.
To enter port settings
Step1 In the Cisco Unity Administrator, go to System> Ports.
Step2 Select a port in the table.
Step3 Indicate the settings for the port.
For best performance, use the first voice messaging ports for incoming calls and the last ports to dial out.
This helps minimize the possibility of a collision, in which an incoming call arrives on a port at the same
time that Cisco Unity takes the port off-hook to dial out.
Table22 Switch Settings
Switch Parameter Required Setting
Manufacturer Avaya
Model Definity Gx
Switch PBX Software Version All (Analog MWI)
Integration Serial