Dual Phone System Integration

Changing the Number of Installed Ports

Step 2 For each device, in the Switch list select the phone system that Cisco Unity uses to dial out when notifying subscribers of new messages. Each notification device can be associated with a specific phone system (except for text pagers).

Cisco Unity uses as the default the phone system specified on the Profile page of the subscriber template.

Step 3 Adjust other settings as applicable. For more information, refer to the Cisco Unity Administrator Help.

Caution The selected phone system must have at least one port set to dial out for message notifications on the System > Ports page. If the selected phone system does not have any ports set for this function, notifications will fail.

Changing the Number of Installed Ports

After the dual phone system integration is set up, if you need to add or remove voice cards or uninstall voice card software, follow these steps:

1.Remove the existing TSP. For details, see the “To Remove the Existing TSP” procedure on page 30. (In versions earlier than 3.1(1), the Cisco Unity-CM TSP was known as the AV-Cisco TSP.)

2.As applicable, remove or add voice cards, or uninstall and reinstall the voice card software. For information about removing Dialogic voice card software, refer to the chapter about voice cards in the Cisco Unity Installation Guide.

3.Reinstall the TSP after you have set up the voice cards or reinstalled the voice card software. For details, see the “To Reinstall the TSP” procedure on page 31.

4.Adjust the port assignments on the System > Ports page. The voice messaging ports must appear in the following order in the list of ports: first are all of the ports connected to the circuit-switched phone system, second are the ports connected to Cisco CallManager.

If you completely remove the circuit-switched phone system, you must adjust the port assignments for Cisco CallManager on the System > Ports page, after the voice cards and voice card software used in the integration with the circuit-switched phone system have been removed.

To Remove the Existing TSP

Step 1 On the Cisco Unity server, log on to Windows as an administrator.

Step 2 Stop Cisco Unity (right-click the Cisco Unity icon in the system tray, then click Stop Unity). Step 3 On the Windows Start menu, click Settings > Control Panel > Add/Remove Programs. Step 4 In the list, click Cisco Unity-CM TSP.

Note In versions earlier than 3.1(1), the Cisco Unity-CM TSP was known as the AV-Cisco TSP.

Step 5 Click Remove.

Step 6 Click Yes.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

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Cisco Systems Cisco Unity 3.1 manual Changing the Number of Installed Ports, To Remove the Existing TSP