Customer Information | Cisco Systems EPC3208, DPC3208 manual

Contents

Chapter 6 Customer Information	41
Customer Support	42
Index	45

iv	4027620 Rev A

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Cisco Systems EPC3208, DPC3208 manual Customer Information

Contents

Page Page Please Read Publication Disclaimer Trademark AcknowledgmentsSoftware and Firmware Use Copyright Page Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPage Contents Customer Information Power Source Warning Ground the Product Battery Disposal Verify the Power Source from the On/Off Power LightBattery Safety Protect the Product from Lightning Provide Ventilation and Select a Location Protect the Product When Moving ItTelephone Equipment Notice Viii Rev a Important Safety Instructions Canada EMI Regulation United States FCC ComplianceDeclaration of Conformity RF Exposure Statements Canada AustraliaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii Purpose About This GuideIntroduction Audience Chapter This Chapter Digital Voice IntroductionHigh-Speed Data Connections Management Software and Documentation Whats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem What Are the System Requirements for Internet Service? Installation PreparationsWhat Are the Requirements for Telephone Service? Telephone Device Types What Types of Service Accounts Do I Need?Telephone Wiring Requirements Dialing Requirements High-Speed Internet Access Account Install the Battery Optional Where Is the Best Location for My Cable Modem?Telephone Service Installing the Battery Close the battery compartment door Equipment Needed How Do I Mount the Cable Modem on a Wall? OptionalSelect an Appropriate Place to Mount the Cable Modem Position the Cable Modem Location and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Connect Devices to the Cable Modem Install the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Normal Operations AC Power Applied Front Panel LED Status Indicators During Normal Conditions Special Conditions Page Maintaining the Battery Location of the Battery Charging the Battery Battery MaintenanceRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem Frequently Asked Questions How Do I Configure TCP/IP Protocol? Configuring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? How Does the Cable Modem Connect to My Computer? How Do I Arrange for Installation?What if I Dont Subscribe to Cable TV? Can I Watch TV and Surf the Internet at the Same Time? Can I Use my Existing Phone Number with the Cable Modem? How Many Telephones Can I Connect? There is no dial tone when I lift the handset Common Troubleshooting IssuesDont understand the front panel status indicators Cable Modem does not register an Ethernet connection Troubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information Customer Support If You Have Questions Australia Page Index Index