Installing the Docsis Cable Modem | Cisco Systems DPC3208, EPC3208

2 Chapter 2

Installing the DOCSIS Cable

Modem

Introduction

This chapter describes how to properly install the cable modem and to connect the cable modem to a computer and other devices.

In This Chapter

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Installation Preparations	10
Install the Cable Modem	18

4027620 Rev A

9

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Cisco Systems DPC3208, EPC3208 manual Installing the Docsis Cable Modem

Contents

Page Page Please Read Trademark Acknowledgments Publication DisclaimerSoftware and Firmware Use Copyright Page Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerPage Contents Customer Information Ground the Product Power Source Warning Battery Safety Verify the Power Source from the On/Off Power LightBattery Disposal Protect the Product from Lightning Protect the Product When Moving It Provide Ventilation and Select a LocationTelephone Equipment Notice Viii Rev a Important Safety Instructions Declaration of Conformity United States FCC ComplianceCanada EMI Regulation RF Exposure Statements Australia CanadaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii Introduction About This GuidePurpose Audience This Chapter Chapter High-Speed Data IntroductionDigital Voice Connections Software and Documentation Management Whats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem Installation Preparations What Are the System Requirements for Internet Service?What Are the Requirements for Telephone Service? Telephone Wiring Requirements What Types of Service Accounts Do I Need?Telephone Device Types Dialing Requirements High-Speed Internet Access Account Where Is the Best Location for My Cable Modem? Install the Battery OptionalTelephone Service Close the battery compartment door Installing the Battery Select an Appropriate Place to Mount the Cable Modem How Do I Mount the Cable Modem on a Wall? OptionalEquipment Needed Position the Cable Modem Location and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Install the Cable Modem Connect Devices to the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power Applied Special Conditions Page Maintaining the Battery Location of the Battery Battery Maintenance Charging the BatteryRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem How Do I Configure TCP/IP Protocol? Frequently Asked Questions Configuring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? What if I Dont Subscribe to Cable TV? How Do I Arrange for Installation?How Does the Cable Modem Connect to My Computer? Can I Watch TV and Surf the Internet at the Same Time? How Many Telephones Can I Connect? Can I Use my Existing Phone Number with the Cable Modem? Dont understand the front panel status indicators Common Troubleshooting IssuesThere is no dial tone when I lift the handset Cable Modem does not register an Ethernet connection Troubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information If You Have Questions Customer Support Australia Page Index Index