Chapter 2 Installing the DOCSIS Cable Modem

Refer to one of the following topics to learn more about the types of service accounts that you may need to establish.

High-Speed Internet Access Account

If you do not have a high-speed Internet access account, your service provider will set up your account and become your Internet Service Provider (ISP). Internet access enables you to send and receive e-mail, access the World Wide Web, and receive other Internet services.

You will need to give your service provider information about the cable modem in order to use the high-speed internet feature that this product offers. Refer to Information Your Service Provider Needs (on page 12) to learn how to locate the information your service provider needs to establish a high-speed Internet access account for the cable modem

To establish service, you will need to know the serial number and MAC address of the cable modem in order to use the high-speed internet feature that this product offers. Refer to Information Your Service Provider Needs (on page 12) to learn how to locate this information.

Information Your Service Provider Needs

You will need to give your service provider the following information, which is printed on the bar code label attached to the device:

The Serial Number (S/N) of the cable modem. The serial number consists of a series of nine digits.

The CM Media Access Control (CM MAC) address of the cable modem. The CM MAC address consists of a series of 12 hexadecimal characters.

The following illustration shows a typical bar coded label; the image may vary from the label on the actual product.

Write down these numbers in the spaces provided:

Serial Number _______________________

CM MAC Address ________________________

12

4027620 Rev A

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Cisco Systems EPC3208, DPC3208 manual High-Speed Internet Access Account