Cisco Systems ME3600X24FSM Resetting the Switch to the Default Settings, Accessing Help Online

Obtaining Documentation and Submitting a Service Request

•Did you wait 30 seconds after you connected the switch and the PC before you entered the IP address in your browser?

•Did you forget your password?

If not, wait 30 seconds, re-enter 10.0.0.1 in the browser, and press Enter.

See the “Recovering from a Lost or Forgotten Password” section in the Troubleshooting appendix of the software configuration guide.

Resetting the Switch to the Default Settings

Caution Resetting the switch deletes the configuration and restarts the switch.

To reset the switch:

•At the switch# prompt, enter enable, and press Return or Enter.

•At the switch# prompt, enter setup, and press Return or Enter.

The switch displays the prompt to run the initial configuration dialog. See the “Initial Setup” section on page 3 to re-enter the configuration information and to set up your switch.

Accessing Help Online

First look for a solution to your problem in the troubleshooting section of the hardware installation guide or the software configuration guide on Cisco.com. You can also access the Cisco Technical Support and Documentation website for a list of known hardware problems and extensive troubleshooting documentation.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

For More Information

For more information about the switch, see these documents on Cisco.com:

•Cisco ME 3600X-24CX Switch Hardware Installation Guide

•Regulatory Compliance and Safety Information for the Cisco ME 3600X-24CX Switch

•Release Notes for the Cisco ME 3600X-24CXSwitch

Cisco ME 3600X-24CX Switch Getting Started Guide

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