Appendix D Error and Event Messages

802.11 Subsystem Messages

Error Message DOT11-4-CANT_ASSOC: Interface [interface], cannot associate [characters]

Explanation The indicated interface device could not associate to an indicated parent access point.

Recommended Action Check the configuration of the parent access point and this unit to make sure there is a match.

Error Message DOT11-2-PROCESS_INITIALIZATION_FAILED: The background process for the

radio could not be started: [characters]

Explanation The initialization process used by the indicated interface failed for some reason, possibly a transient error.

Recommended Action Perform a reload of the access point. If this fails to rectify the problem, perform a power cycle. If this still fails, try downgrading the access point firmware to the previous version.

Error Message DOT11-2-RADIO_HW_RESET: Radio subsystem is undergoing hardware reset to recover from problem

Explanation An unrecoverable error occurred that could not be resolved by a soft reset.

Recommended Action None.

Error Message DOT11-4-MAXRETRIES: Packet to client [chars] [mac] reached max retries [int], remove the client

Explanation A packet sent to the client has not been successfully delivered many times, and the max retries limit has been reached. The client is deleted from the association table.

Recommended Action Force re authentication from the client to reassociate to the router.

Error Message DOT11-4-RM_INCAPABLE: Interface [interface]

Explanation Indicated interface does not support the radio management feature.

Recommended Action None.

Error Message DOT11-4-RM_INCORRECT_INTERFACE: Invalid interface, either not existing or non-radio

Explanation A radio management request discovered that the interface either does not exist or is not a radio interface.

Recommended Action None.

Cisco Wireless ISR and HWIC Access Point Configuration Guide

 

OL-6415-04

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Cisco Systems OL-6415-04 manual Error Message DOT11-4-RMINCAPABLE Interface interface