Cisco Systems RV042RF Appendix L

Contact Information

10/100 4-Port VPN Router

Appendix L

Appendix L:

Contact Information

Linksys Contact Information

Website http://www.linksys.com

Support Site http://www.linksys.com/support

FTP Site ftp.linksys.com

Advice Line 800-546-5797 (LINKSYS)

Support 800-326-7114

RMA (Return Merchandise

Authorization) http://www.linksys.com/warranty

NOTE: Details on warranty and RMA issues can

be found in the Warranty section of this Guide.

8061710C-JL

Contents

Main About This Guide About This Guide Icon Descriptions Online Resources Copyright and Trademarks Chapter 1: Introduction 1 Chapter 2: Product Overview 3 Chapter 3: Installation 4 Chapter 4: Advanced Conguration 6 Page Appendix A: Troubleshooting 57 Appendix B: Linksys QuickVPN for Windows 2000, XP, or Vista 58 Appendix C: Gateway-to-Gateway VPN Tunnel 62 Appendix D: IPSec NAT Traversal 67 Appendix E: Bandwidth Management 72 Appendix H: Specications 81 Appendix F: Firmware Upgrade 74 Appendix G: Trend Micro ProtectLink Gateway Service 76 Appendix I: Warranty Information 82 Appendix J: Software License Agreement 84 Appendix L: Contact Information 96 Appendix K: Regulatory Information 91 Introduction Chapter 1 Chapter 1: Introduction Introduction to the Router Introduction to VPNs VPN Examples Chapter 1 Computer (using VPN client software) to VPN Router Product Overview Chapter 2 Back Panel Chapter 2: Product Overview Front Panel Right Side Panel Chapter 3 57 mm Chapter 3: Installation Physical Installation Horizontal Placement Chapter 3 Chapter 4: Advanced Configuration System Summary System Information Trend Micro ProtectLink Gateway Configuration Port Statistics Network Setting Status Firewall Setting Status VPN Setting Status Log Setting Status Setup Tab > Network Network LAN Setting Subnet 1 Subnet 2 Dual-WAN/DMZ Setting WAN Connection Type Obtain an IP Automatically Static IP PPPoE (Point-to-Point Protocol over Ethernet) PPTP (Point-to-Point Tunneling Protocol) Heart Beat Signal DMZ Setup > Password Password Setup > Time Time Automatic Setup > DMZ Host DMZ Host Setup Tab > Forwarding Forwarding Port Range Forwarding Port Triggering Setup > UPnP UPnP Setup > One-to-One NAT One-to-One NAT Add Range Setup > MAC Clone MAC Clone Setup > DDNS DDNS WAN1/2 DynDNS.org 3322.org Setup > Advanced Routing Advanced Routing Dynamic Routing Static Routing DHCP > Setup Setup Dynamic IP Static IP DNS WINS DHCP > Status Status Client Table System Management Tab > Dual-WAN Dual-WAN Load Balance Network Service Detection Bandwidth Protocol Binding System Management > Bandwidth Management Bandwidth Management The Maximum Bandwidth provided by ISP Bandwidth Management Type Rate Control Priority System Management > SNMP System Management > Diagnostic Diagnostic DNS Name Lookup Ping System Management > Factory Default Factory Default System Management > Firmware Upgrade Firmware Upgrade Firmware Download System Management > Setting Backup Import Configuration File Export Configuration File Port Management > Port Setup Basic Per Port Config. Port Management > Port Status Port Status Summary Statistics Firewall > General Firewall > Access Rules Access Rules Add a New Access Rule Services Scheduling Firewall > Content Filter Content Filter Forbidden Domains Website Blocking by Keywords ProtectLink VPN > Summary Summary Tunnel Status Gateway to Gateway GroupVPN Status VPN Clients Status VPN > Gateway to Gateway Add a New Tunnel Local Security Gateway Type Page Remote Group Setup Remote Security Gateway Type Remote Security Group Type IPSec Setup IKE with Preshared Key Page Advanced VPN > Client to Gateway Add a New Tunnel Tunnel Local Security Gateway Type Remote Client Setup Remote Client Group VPN Remote Client Setup Remote Client IPSec Setup IKE with Preshared Key Page Advanced VPN > VPN Client Access VPN Client Access VPN Client Users Certificate Management VPN > VPN Pass Through VPN Pass Through VPN > PPTP Server PPTP Server IP Address Range Users Setting Connection List System Log Syslog E-mail Log Setting Alert Log Log > System Statistics Wizard Basic Setup Obtain an IP automatically Static IP PPPoE Access Rule Setup Page Support Manual Linksys Web Site Logout Troubleshooting Appendix A Appendix A: Troubleshooting Appendix B: Linksys QuickVPN for Windows 2000, XP, or Vista Introduction Computer (using VPN client software) to VPN Router Linksys QuickVPN Instructions Router Configuration Linksys QuickVPN Client Installation and Configuration Install from the CD-ROM Download from the Internet Install the Client Certificate Use of the Linksys QuickVPN Software Linksys QuickVPN Connection Version Number of Linksys QuickVPN Appendix C: Gateway-to-Gateway VPN Tunnel Before You Begin Configuration when the Remote Gateway Uses a Static IP Address Page Configuration when the Remote Gateway Uses a Dynamic IP Address Configuration when Both Gateways Use Dynamic IP Addresses Page Appendix D: IPSec NAT Traversal Before You Begin Configuration of Scenario 1 Configuration of Router A Configuration of Router B Configuration of the One-to-One NAT Rules One-to-One NAT Rule on NAT 2 - RV042 One-to-One NAT Rule on NAT 1 - RV042 Configuration of Scenario 2 Configuration of Router B Configuration of Router A Page Bandwidth Management Appendix E Appendix E: Bandwidth Management Creation of New Services Bandwidth Management Appendix E Creation of New Bandwidth Management Rules Firmware Upgrade Appendix F Appendix F: Firmware Upgrade Upgrade the Firmware Alternative Firmware Upgrade Option Firmware Upgrade Appendix F Appendix G: Trend Micro ProtectLink Gateway Service How to Purchase, Register, or Activate the Service System Summary Trend Micro ProtectLink Gateway ProtectLink How to Use the Service ProtectLink > Web Protection Web Protection URL Filtering Business Hour Setting Web Reputation ProtectLink > Email Protection Email Protection ProtectLink > License License License Information Page Specifications Appendix H Appendix H: Specifications Specications Performance Security Appendix I Obtaining Warranty Service Appendix I: Warranty Information Exclusions and Limitations Appendix I Technical Support Appendix J: Software License Agreement Software in Linksys Products: Software Licenses: Schedule 1 Linksys Software License Agreement END OF SCHEDULE 1 Schedule 2 GNU GENERAL PUBLIC LICENSE Preamble TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION Page NO WARRANTY END OF TERMS AND CONDITIONS END OF SCHEDULE 2 Schedule 3 OpenSSL License Original SSLeay License END OF SCHEDULE 3 Appendix K: Regulatory Information FCC Statement Safety Notices Industry Canada Statement Avis dIndustrie Canada English - Environmental Information for Customers in the European Union Cetina (Czech) - Informace o ochran ivotnho prosted pro zkaznky v zemch Evropsk unie Dansk (Danish) - Miljinformation for kunder i EU Deutsch (German) - Umweltinformation fr Kunden innerhalb der Europischen Union Eesti (Estonian) - Keskkonnaalane informatsioon Euroopa Liidus asuvatele klientidele Espaol (Spanish) - Informacin medioambiental para clientes de la Unin Europea Franais (French) - Informations environnementales pour les clients de lUnion europenne Latvieu valoda (Latvian) - Ekoloiska informcija klientiem Eiropas Savienbas jurisdikcij Lietuvkai (Lithuanian) - Aplinkosaugos informacija, skirta Europos Sjungos vartotojams Malti (Maltese) - Informazzjoni Ambjentali gal Klijenti fl-Unjoni Ewropea Magyar (Hungarian) - Krnyezetvdelmi informci az eurpai unis vsrlk szmra Nederlands (Dutch) - Milieu-informatie voor klanten in de Europese Unie Norsk (Norwegian) - Miljinformasjon for kunder i EU Portugus (Portuguese) - Informao ambiental para clientes da Unio Europeia Romn (Romanian) - Informaii de mediu pentru clienii din Uniunea European Slovenina (Slovak) - Informcie o ochrane ivotnho prostredia pre zkaznkov v Eurpskej nii Slovenina (Slovene) - Okoljske informacije za stranke v Evropski uniji Suomi (Finnish) - Ymprist koskevia tietoja EU- alueen asiakkaille Appendix L Appendix L: Contact Information