Using Advanced Phone Features

4

 

Using Star Codes

 

 

 

 

 

Using Star Codes

Your IP phone can support numerous “star codes” to access phone supplementary services. These codes, which start with *, are entered before dialing a telephone number and provide services. For example, to block caller ID (star code 67), you would dial *67, followed by the telephone number you are calling.

Following is a list of commonly-used star codes. Some star codes may not be available to you; consult your system administrator for more information.

Code

Definition

16Activate Secure Call feature for all calls.* See Using Secure Call, page 59.

17Deactivate Secure Call feature for all calls.* See Using Secure Call, page 59.

18Activate Secure Call feature for a single call.* See Using Secure Call, page 59.

19Deactivate Secure Call feature for a single call.* See Using Secure Call, page 59.

36

Pick up a call at another extension.* See Picking Up a Call, page 50.

 

 

37

Pick up a group call.* See Picking Up a Call, page 50.

 

 

38

Park a call.* See Parking a Call, page 50.

 

 

39

Unpark a call.* See Parking a Call, page 50.

 

 

56

Activate call waiting. See Turning Call Waiting On and Off, page 49.

 

 

57

Deactivate call waiting. See Turning Call Waiting On and Off, page 49.

66Activate Call Back. Causes the IP phone to repeatedly dial a busy number until the called party rings or answers. The IP phone then alerts you that the call has gone through.

67

Block Caller ID. See Blocking Caller ID, page 58.

68

Unblock Caller ID. See Blocking Caller ID, page 58.

69

Calls the last number that called your phone.

Cisco Small Business IP Phone SPA9XX User Guide

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Cisco Systems SPA94X, SPA962, SPA92X manual Using Star Codes, Code Definition

SPA962, SPA94X, SPA92X specifications

Cisco Systems has long been recognized as a leader in networking and communication technologies, and its SPA series of IP phones—specifically the SPA92X, SPA94X, and SPA962—demonstrates this commitment to quality and innovation. These devices are engineered to enhance productivity and collaboration within a business environment, featuring a combination of advanced technologies and user-friendly characteristics.

The SPA92X series targets small to medium-sized businesses and offers a range of features that facilitate seamless communication. This series includes models that support a two-line configuration, providing users with flexibility and efficiency. The phones feature high-definition voice quality, ensuring crystal-clear audio during calls. The SPA92X is equipped with the latest Wideband audio technology, which improves call quality by creating a more natural sound. Additionally, the simple, intuitive interface allows users to navigate functions easily, minimizing training time and enhancing the user experience.

For businesses needing more advanced features, the SPA94X series provides enhanced functionality with up to four lines. The SPA94X models are ideal for office settings where multitasking is essential. Users can manage multiple calls effectively, thanks to features such as call waiting, call forwarding, and three-way conferencing. The device also supports Bluetooth connectivity, allowing users to connect headsets for hands-free operation, enhancing mobility and convenience during calls.

The SPA962 is the flagship model of this series, known for its larger color display and rich visual interface. It provides a robust feature set, including support for up to six VoIP lines, a built-in speakerphone, and a large directory for contacts. The SPA962 is designed to cater to high-demand users, such as executives or team leaders, who require advanced call handling and management functionalities.

All models in the SPA series leverage Cisco's industry-leading security protocols, ensuring that communications are protected from interception and unauthorized access. The use of standard-based protocols allows for easy integration with most IP telephony systems, making deployment straightforward.

In conclusion, Cisco's SPA92X, SPA94X, and SPA962 IP phones embody the company's dedication to delivering high-performance communication solutions for businesses of all sizes. Their feature-rich designs, superior audio quality, and robust security make them invaluable tools for enhancing productivity and connectivity in today's fast-paced work environments.