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Cisco Systems SPA92X, SPA962, SPA94X manual User Guide

Models: SPA962 SPA94X SPA92X

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USER GUIDE

Cisco Small Business

IP Phone Model SPA92X, SPA94X, and SPA962

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Cisco Systems SPA92X, SPA962, SPA94X manual User Guide

Contents

User Guide Installing Your Phone Contents Getting StartedUsing Basic Phone Functions Contents Using the Call History Lists Using Advanced Phone FeaturesUsing the Web Interface Appendix B Where to Go From Here Using the SPA932 Attendant ConsoleAppendix a Additional Information Overview of the Cisco SPA9000 Voice System IP Phones Getting StartedGetting Started SPA922 IP Phone SPA921/922 IP PhoneSPA941/942 IP Phone SPA962 IP Phone SPA932 Attendant Console Caring for Your PhoneInstalling Your Phone Before You Begin Connecting the HandsetCisco SPA IP Phone Connections Optional Mounting the Phone to the Wall Optional Attaching the Desk StandMB100 Wall Mount Kit Installing Your Phone Installing Your Phone Connecting Your Phone’s Power Connecting the Phone to the Wireless Network Connecting Your Phone to the Computer NetworkVerifying Phone Startup Download the Firmware Get Your Phone’s IP Address Upgrading Your Phone’s FirmwareInstall the Firmware Connecting a Single SPA932 Connecting the SPA932 Attendant Console to the SPA962Installing Your Phone Installing Your Phone Connecting an Additional SPA932 Installing Your Phone Installing Your Phone Using Basic Phone Functions SPA IP Phone Components Understanding Your Phone’s Lines and ButtonsIP Phone Components Softkey Buttons Volume buttonViewing and Returning Missed Using the Phone Directories Redialing, Using Keypad Shortcuts Using the Keypad and Buttons with MenusUsing the Navigation Button Entering Numbers and Text in FieldsUsing the Speakerphone Using Phone Hardware and AccessoriesUsing Headsets Select Preferences Choose Send Audio to Speaker Edit Sending Audio to the Phone SpeakerAdjusting Call Volume Adjusting Call Volume and MutingUsing Mute Choosing Your Preferred Audio DevicePlacing or Answering a Call Using Dial AssistanceResuming a Call Putting a Call on HoldEnding a Call Transferring CallsPerforming an Unattended Blind Transfer Performing an Attended TransferViewing and Returning Missed Calls RedialingSelect Call History Select Missed Calls Forwarding Calls Turning the Missed Calls Shortcut On and OffSelect Preferences Choose Miss Call Shortcut and press Edit Forwarding Calls to a Single Number Forwarding Calls When Your Phone is BusyDelaying Call Forwarding When You Don’t Answer the Phone Forwarding Calls When You Don’t Answer the PhoneStopping Call Forwarding Select Call ForwardChanging the Call Forwarding Delay Setting Do Not DisturbChoose Do Not Disturb Select Preferences Turning Call Waiting On and OffParking a Call Picking Up a CallSelect Call Park Status Placing a Three-Way Conference CallUsing Your Personal Directory Using the Phone DirectoriesSelect Corporate Directory Using the Corporate DirectoryViewing the Call History Lists Using the Call History ListsSelect Call History Deleting a Number from the Call History Lists Calling from the Call History ListsSaving a Call History List Number to Your Directory Accessing Voicemail Setting or Changing a Phone PasswordSelect Set Password Using Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesBlocking Anonymous Calls Select Preferences Choose Block Caller ID and press EditEnabling Dial Assistance Using Secure CallSelect Preferences Choose Dial Preferences and press Edit Creating Speed Dials Using Speed DialsSelect Speed Dial Configuring Auto Answer Using the Paging FeaturePaging Another Phone Select Preferences Choose Auto Answer Page and press EditCustomizing Your LCD Screen Monitoring/Accessing Another Phone from Your PhoneChanging the LCD Screen Contrast Configuring the Phone Screen Saver Setting the Backlight TimerSelect Preferences Choose Back Light Timer and press Edit Select Screen Saver ModeTurning on the Screen Saver Scroll to Screen Saver Mode and press ActivateScreen Saver Mode, choose Screen Saver Icon and press Edit Changing the LCD Background Picture Using Ring TonesChanging the Phone Menu Color Scheme Creating Your Own Ring Tones Changing Your Ring ToneSelect Ring Tone Click Load Source FileClick Load Configuring Date and Time Parameters on Your Phone Accessing Stock Quotes, Traffic, and News on Your PhoneSetting Your Phone’s Date and Time Choosing the Date Format for Your Phone Choosing the Time Format for Your Phone 12 or 24 HourCode Definition Using Star CodesAn extension.** See Using the Paging Feature, Reboot See Rebooting Your Phone, Advanced Procedures for Technical Support PersonnelRebooting Your Phone Using the Web Interface Logging in to the Web Interface Setting Do Not DisturbConfiguring Call Waiting Configuring Call ForwardingBlocking Caller ID Using Your Personal DirectoryBlocking Anonymous Calls =Marketingp=5045551212 Viewing Call History ListsClick Submit All Changes Accepting Text MessagesChanging the LCD Contrast Adjusting Audio VolumeChanging the Phone Menu Color Scheme Configuring the Phone Screen SaverMonitoring an Extension Using the SPA932 Attendant ConsoleTransferring a Call Speed Dialing an ExtensionWarranty End User License Agreement Eula Support Contacts Regulatory Compliance and Safety InformationProduct Resources Where to Go From HereDocument Title Description Intended Audience Related Documentation