CONFIGURING the SERVER
Unified Computing Warranty Plus Service
For faster parts replacement than is provided with the standard Cisco Unified Computing System warranty, Cisco offers the Cisco Unified Computing Warranty Plus Service. You can choose from several levels of advanced parts replacement coverage, including onsite parts replacement in as little as two hours. Warranty Plus provides remote access any time to Cisco support professionals who can determine if a return materials authorization (RMA) is required. See Table 22.
Table 22 UCS Computing Warranty Plus Service
Product ID (PID) | On Site? | Description |
|
|
|
No | UC Warranty Plus 8x5x4 | |
No | UC Warranty Plus 24x7x4 | |
No | UC Warranty Plus 24x7x2 | |
Yes | UC Warranty Plus 8X5XNBD | |
Yes | UC Warranty Plus 8X5X4 | |
Yes | UC Warranty Plus 24x7x4 | |
Yes | UC Warranty Plus 24x7x2 | |
|
|
|
Unified Computing Drive Retention Service
With the Cisco Unified Computing Drive Retention (UCDR) Service, you can obtain a new disk drive in exchange for a faulty drive without returning the faulty drive. In exchange for a Cisco replacement drive, you provide a signed Certificate of Destruction (CoD) confirming that the drive has been removed from the system listed, is no longer in service, and has been destroyed.
Sophisticated data recovery techniques have made classified, proprietary, and confidential information vulnerable, even on malfunctioning disk drives. The UCDR service enables you to retain your drives and ensures that the sensitive data on those drives is not compromised, which reduces the risk of any potential liabilities. This service also enables you to comply with regulatory, local, and federal requirements.
If your company has a need to control confidential, classified, sensitive, or proprietary data, you might want to consider one of the Drive Retention Services listed in Table 23.
NOTE: Cisco does not offer a certified drive destruction service as part of this service.
42 | Cisco UCS Cisco UCS C220 M3 |
