Cisco Systems A03D1TBSATA Support Service With Drive Retention, UCS Support, UCS Warranty Plus

				CONFIGURING the SERVER
Table 23 Drive Retention Service Options
Service Description	Service	Service	Service Level	Product ID (PID)
	Program Name	Level GSP
UCS Mission Critical	UC CRIT DR	UCMD7	24x7x4 Onsite	CON-UCMD7-C220-M3-WSFF
Support Service
With Drive
Retention
		UCMD8	24x7x2 Onsite	CON-UCMD8-C220-M3-WSFF
UCS Support	UC SUPP DR	UCSD1	8x5xNBD	CON-UCSD1-C220-M3-WSFF
Service With Drive
Retention
		UCSD2	8x5x4	CON-UCSD2-C220-M3-WSFF
		UCSD3	24x7x4	CON-UCSD3-C220-M3-WSFF
		UCSD4	24x7x2	CON-UCSD4-C220-M3-WSFF
		UCSD5	8x5xNBD	CON-UCSD5-C220-M3-WSFF
			Onsite
		UCSD6	8x5x4 Onsite	CON-UCSD6-C220-M3-WSFF
		UCSD7	24x7x4 Onsite	CON-UCSD7-C220-M3-WSFF
		UCSD8	24x7x2 Onsite	CON-UCSD8-C220-M3-WSFF
UCS Warranty Plus	UC PLUS DR	UCWD2	8x5x4	CON-UCWD2-C220-M3-WSFF
With Drive
Retention
		UCWD3	24x7x4	CON-UCWD3-C220-M3-WSFF
		UCWD4	24x7x2	CON-UCWD4-C220-M3-WSFF
		UCWD5	8x5xNBD	CON-UCWD5-C220-M3-WSFF
			Onsite
		UCWD6	8x5x4 Onsite	CON-UCWD6-C220-M3-WSFF
		UCWD7	24x7x4 Onsite	CON-UCWD7-C220-M3-WSFF
		UCWD8	24x7x2 Onsite	CON-UCWD8-C220-M3-WSFF

Mission Critical Support Service

This service delivers personalized technical account management, expedited technical support, and expert field support engineering for the Cisco Unified Computing System (UCS).

The Mission Critical Support Service provides a designated technical account manager (TAM) who acts as a strategic resource to help ensure that the unified computing environment runs at peak efficiency. If a problem arises that threatens business continuity, the TAM provides crisis management leadership, and your IT staff receives expedited access to Cisco's Technical Assistance Center (TAC).

Cisco UCS Cisco UCS C220 M3 High-Density Rack Server (Small Form Factor Disk Drive Model) 43