Chapter 6 Troubleshooting

Diagnosing Problems

10/100/1000 Port Connections

A port appears to malfunction:

•Verify the status of all ports. See Table 1-5 on page 1-11for descriptions of the LEDs and their meanings.

•Use the show interfaces privileged EXEC command to see if the port is error-disabled, disabled, or shut down. Reenable the port if necessary.

•Verify the cable type. See Appendix B, “Connector and Cable Specifications.”

PoE and PoE+ Port Connections

A powered device connected to a PoE port does not receive power:

•Verify the status of all ports. See Table 1-6and Table 1-10for descriptions of the LEDs and their meanings.

•Use the show interfaces privileged EXEC command to see if the port is error-disabled, or disabled, or shut down. Reenable the port if necessary.

•Verify that the power supply installed in the switch meets the power requirements of your connected devices. See the “Power Supply Modules” section on page 1-18for more information.

•Verify the cable type. Many legacy powered devices, including older Cisco IP phones and access points that do not fully support IEEE 802.3af might not support PoE when connected to the switch by a crossover cable. Replace the crossover cable with a straight-through cable.

Caution Noncompliant cabling or powered devices can cause a PoE port fault. Use only compliant cabling to connect Cisco prestandard IP phones, wireless access points, or IEEE 802.3af-compliant devices.

Note The output of the PoE circuit has been evaluated as a limited power source (LPS) per IEC 60950.

SFP Modules

Use only Cisco network modules and SFP modules.

•Inspect the network module and SFP module. Exchange the suspect module with a known good module.

•Verify that the module is supported on this platform. (The switch release notes on Cisco.com list the SFP and SFP+ modules that the switch supports.)

•Use the show interfaces privileged EXEC command to see if the port or module is error-disabled, disabled, or shut down. Reenable the port if needed.

•Make sure that all fiber connections are clean and securely connected.

•For CX1 module connections and fiber connections, make sure that cable routing does not violate the minimum allowed cable bend radius. See the module documentation for specific cabling requirements.

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Cisco Systems C3850NM41G, WSC385024TS, C3850NM210G 10/100/1000 Port Connections, PoE and PoE+ Port Connections, SFP Modules
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C3850NM41G, C3850NM210G, WSC385024TS specifications

Cisco Systems is a global leader in networking and telecommunications hardware, and its Catalyst series of switches are widely recognized for their innovation, reliability, and performance. Among the numerous models available, the Cisco WSC385024TS, C3850NM41G, and C3850NM210G stand out for their advanced features and capabilities tailored to meet the needs of modern enterprises.

The Cisco WSC385024TS is a stackable switch that offers 24 ports, and it is built on Cisco's IOS XE software. It is designed for high-density environments, making it ideal for organizations that require robust connectivity and scalability. This model supports advanced Layer 2 and Layer 3 features and facilitates intelligent traffic management through Quality of Service (QoS). One of its standout features is the ability to stack up to nine switches together, enabling centralized management and increased fault tolerance. The WSC385024TS also integrates security features such as 802.1X authentication and access control lists, which are essential for maintaining a secure network infrastructure.

The C3850NM41G is a versatile switch that comes with 41 Gigabit Ethernet ports, making it suitable for environments that demand high-speed connectivity. This model supports Cisco's innovative StackWise-480 technology, which provides increased bandwidth and reliable inter-switch communication. Additionally, it features Power over Ethernet (PoE) capabilities, allowing it to deliver power to connected devices such as IP phones and wireless access points, thereby simplifying cabling and reducing the need for additional power sources. The C3850NM41G is also equipped with built-in automatic fault detection and recovery, enhancing the overall resilience of the network.

Lastly, the C3850NM210G model offers 210 Gbps of switching capacity, making it ideal for data-intensive applications. This switch combines performance with security, supporting various security protocols such as Virtual Routing and Forwarding (VRF) and Dynamic Host Configuration Protocol (DHCP) snooping to protect against malicious activity. With its modular design, the C3850NM210G allows for easy upgrades and expansions, facilitating adaptive network growth.

In summary, the Cisco WSC385024TS, C3850NM41G, and C3850NM210G switches provide advanced features, robust performance, and high scalability, making them ideal choices for businesses aiming to enhance their network infrastructure while supporting cutting-edge technologies. Whether for small businesses or large enterprises, these models exemplify Cisco's commitment to delivering high-quality networking solutions that adapt to the evolving demands of today's digital landscape.
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